Key Account Manager

Dante Personnel; Centurion; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading company in IT Services and Consulting seeks a Key Account Manager to cultivate client relationships and exceed sales targets. This role demands strong account management experience in the public sector and excellent interpersonal skills, ensuring alignment with both private and public sector needs. Responsibilities include hunting for new business while nurturing existing accounts, contributing to strategic business development, and managing tenders comprehensively.

Qualifications

• 3 to 5 years IT Technical Sales experience.
• 5 to 7 years extensive Account Management experience in the Public Sector.
• Fluency in English is mandatory.

Responsibilities

• Responsible for 60% hunting and 40% farming client relationships.
• Meet revenue and GP targets.
• Manage relationships with Distributors and OEMs.

Skills

Communication

Interpersonal Skills

Analytical Skills

Customer Service

Education

Bachelor's degree in Business Administration

Matric

Job description

R25 000 - R35 000 ctc - Qualification and Experience Dependent

Brief Description :

Our client within the IT Services and IT Consulting industry is looking for a Key Account Manager

POSITION INFO :

Minimum requirements :

• Matric
• Bachelor's degree in Business Administration, Marketing, or a related field
• Dell Client Services Partner Training
• Fluency in English
• 3 to 5 years IT Technical Sales experience, with emphasis on ICT Client Services (End user devices, Boardroom equipment, end user resources etc)
• 5 to 7 years extensive Account Management and Sales Experience in the Public Sector within the ICT industry
• Self-starter with highly developed interpersonal skills, decisive and result oriented
• Excellent written, verbal and presentation skills
• Exceptional analytical skills for analyzing and determining client requirements
• Work well under pressure and commit to deadlines
• Have excellent people skills and intuitive to customer’s business needs
• Strong customer service and interpersonal skills for dealing with different types of customers and clients
• The ability to work independently and within a team
• Basic accounting and / or technical knowledge
• Excellent understanding of government supply chain processes and tender / bid process
• Must understand, appreciate and follow company processes
• ICT knowledge – Client Services specific

Responsibilities and Accountability :

• Responsible for 60% hunting and 40% farming (Building strong client relationships to maintain old business and acquire new customers)
• To ensure that revenue and GP targets are met
• Coordinate with various teams so that the customer’s expectations are met
• Upsell the Company’s services and solutions
• To serve as the custodian for the Private and Public Sectors in order to drive overall market share
• To serve as the liaison between the Company and their customers
• To manage market segments, customer base and industry verticals to target
• To assist in defining and executing the strategic business development plan
• Manage and identify key customer relationships and pipeline
• To utilize the internal System in order to track the whole sales process flow
• Will be responsible for attending bi-weekly / monthly meetings and reporting thereof
• Will be responsible for managing relationships between the Company, Distributors and OEM’s
• Ensure end-to-end responsibility and accountability for all tenders brought to the company, from crafting comprehensive cover letters to overseeing meticulous compliance with requirements and ensuring competitive pricing

Consultant : Rayno Bezuidenhout - Dante Personnel Pretoria Faerie Glen

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