Key Account Director

Smith+Nephew; Johannesburg; On-site; ZAR 1 000 000 - 1 400 000; Full time

Job summary

A leading medical device firm is seeking a Key Account Director to lead client engagement in Johannesburg. The successful candidate will manage key accounts, drive revenue growth, and ensure client satisfaction through strategic relationships. A bachelor's degree and strong negotiation skills are required. This role offers a significant opportunity to influence business outcomes and engage with high-value clients.

Qualifications

• Experience managing key accounts and driving revenue growth.
• Advanced negotiation skills and ability to secure long-term value.
• Strong project management and interpersonal skills.

Responsibilities

• Own the full lifecycle of client engagement.
• Lead strategic relationships with high-value clients.
• Ensure client satisfaction and retention through proactive engagement.

Skills

Negotiation skills

Relationship management

Project management

Commercial acumen

Education

Bachelor's degree in Business, Marketing or related field

Job description

Job title : Key Account Director

Job Location : Gauteng, Johannesburg

Deadline : November 06, 2025

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What will you be doing?

You’ll be the face of Smith+Neuhr for our key accounts, owning the full lifecycle of client engagement—from contract negotiation to performance monitoring. You’ll lead strategic relationships with high‑value clients, ensuring satisfaction and retention through proactive engagement and rapid issue resolution. Working cross‑functionally with sales, marketing and product teams, you’ll deliver seamless, high‑impact client experiences that drive business outcomes. Your insights will inform executive decisions and help us stay ahead of market trends.

What will you need to be successful?

• Success in this role means being a trusted advisor and a sharp negotiator. You’ll need to be commercially astute, highly organised and confident in managing complex relationships. You’ll bring energy, influence and precision to everything you do.
• A bachelor’s degree in Business, Marketing or a related field
• Proven experience managing key accounts and driving revenue growth, ideally within medical devices or pharmaceuticals
• Advanced negotiation skills and the ability to secure long‑term value through strategic contracts
• A collaborative mindset with strong project management and interpersonal skills