Junior Travel Designer: Craft Unforgettable African Journeys

Tourismupdate; Cape Town; On-site; ZAR 180,000 - 260,000; Full time

Job summary

The Travel Café is a boutique, founder-led travel company specialising in journeys through Southern and Eastern Africa. We are seeking a Junior Travel Designer to join our Cape Town team based in the Waterfront precinct.

You will work with Senior Travel Designers, turning enquiries into beautifully considered journeys, with exposure to our growing scheduled-departure mini-group business. This is not a graduate role; we want someone with proven travel, tourism or sales experience and a strong

Qualifications

• Minimum 2 years of relevant work experience in travel, tourism, hospitality or sales.
• Proven entry-level sales track record, such as hitting targets, converting enquiries or generating revenue.
• Ability to work independently and solve problems without constant supervision.
• Excellent written and spoken English.
• Strong organisational and administrative skills.
• Excellent attention to detail.
• Confident and personable communication, including phone and Zoom.
• Strong computer literacy.

Responsibilities

• Responding to new enquiries by email, phone and Zoom.
• Understanding what each guest is really looking for.
• Converting suitable enquiries into confirmed bookings.
• Assisting with the design of thoughtful itineraries.
• Preparing quotations and digital itineraries.
• Liaising with hotels, lodges, guides, transfer companies and other suppliers.
• Managing confirmations and travel documentation.
• Following up deposits and balance payments.
• Supporting guests before and during travel.
• Keeping accurate records and making sure nothing falls through the cracks.
• Maintaining relationships with enquiries that may travel with us in future.

Skills

Travel experience

Sales track record

Independent worker

Communication skills

English (written & spoken)

Organisational skills

Attention to detail

Computer literacy

Tools

Wetu software

Job description

The Travel Café is a boutique, founder-led travel company specialising in journeys through Southern and Eastern Africa. We are seeking a Junior Travel Designer to join our Cape Town team based in the Waterfront precinct.

You will work with Senior Travel Designers, turning enquiries into beautifully considered journeys, with exposure to our growing scheduled-departure mini-group business. This is not a graduate role; we want someone with proven travel, tourism or sales experience and a strong