Junior Team Leader

Findojobs South Africa; Gauteng; On-site; ZAR 350,000 - 450,000; Full time

Job summary

A recruitment agency in Bryanston is looking for a Junior Team Leader to oversee outbound sales agents. The ideal candidate will have strong leadership skills and a proven sales background in short-term insurance. Responsibilities include managing lead generation and training team members to meet targets. This role is essential in fostering a motivated, high-performing sales culture.

Qualifications

• Proven track record in short-term insurance sales.
• At least 6 months’ experience in a supervisory role.
• 3+ years in an outbound call centre sales environment.

Responsibilities

• Oversee a team of outbound sales agents.
• Ensure agents generate quality leads.
• Drive team discipline and productivity.

Skills

Attention to detail

Time management

Leadership

Customer-focused

Sales skills

Education

Grade 12 (NQF 4)

Relevant tertiary qualification

Job description

Junior Team Leader
Location: Bryanston, South Africa
Type: Permanent | Telesales | Short-Term Insurance

Lead with purpose. Drive performance.

This is a growth role for a driven telesales professional ready to step up, motivate a team, and deliver high-quality sales results in a fast-paced short-term insurance environment.

About the Role

You’ll oversee and guide a team of outbound sales agents, ensuring they generate quality leads, handle objections effectively, and deliver on sales targets. You’ll help shape skills development, maintain discipline, and inspire a culture of teamwork and success.

What You’ll Do

Manage lead generation, warming, and optimisation

Supervise agent performance and call compliance

Identify training needs and coach the team

Maintain high standards of quality, accuracy, and script adherence

Drive team discipline, talk times, and productivity

Run effective sales incentives and build team spirit

Liaise with sales support to boost performance

What You Bring

Minimum NQF 4: Grade 12; relevant tertiary qualification a plus

3+ years in an outbound call centre sales environment

Proven track record in short-term insurance sales

At least 6 months’ experience in a supervisory role

Strong admin, attention to detail, and time management skills

Resilient, self-motivated, and customer-focused

Regulatory Exam Certificate (RE5) and industry qualifications advantageous

What Success Looks Like

A high-performing sales team that meets and exceeds targets

Effective lead management and improved conversion rates

A collaborative, motivated team culture aligned with company values

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