Junior Student Success Analyst - Department of Student Affairs

University of Pretoria; Pretoria; On-site; ZAR 200,000 - 400,000; Full time

Job summary

A prominent South African university seeks a Junior Student Success Analyst to support its Student Affairs department. The successful candidate will design data visualizations, ensure compliance with processing activities, and drive analytics projects to enhance student experiences. Required qualifications include a degree in a relevant field and experience in data handling. This role offers a hybrid work environment and significant growth opportunities.

Benefits

Contributions to provident fund

Group life and funeral cover

Qualifications

• Two years’ experience working with data, especially in an academic environment.
• Experience in developing online tools and e-learning material.
• Exceptional verbal and written communication skills.

Responsibilities

• Ensure compliance with institutional policies during processing activities.
• Design and develop user-friendly data visualizations.
• Support cross-functional analytics projects focused on student experience.

Skills

Data analytics

Computer literacy

Communication skills

Problem solving

Time management

Education

BSc degree in relevant field

Tools

Microsoft Power Platform

Power BI

Job description

Overview

UP Professional and Support
DEPARTMENT OF STUDENT AFFAIRS
JUNIOR STUDENT SUCCESS ANALYST
PEROMNES POST LEVEL 12

The University of Pretoria invites applications for the vacancy in pursuit of excellence and diversity. The University’s commitment to quality positions it as a top research university with a competitive edge in international science and technology development. The purpose of the position is to support the Department of Student Affairs’ Senior Systems Analyst in ensuring that reporting, decision making and operations are evidence-based and support the department’s student success and support mission and identity.

Responsibilities

• Ensure compliance with institutional and departmental policies and procedures on processing activities;
• Evaluate processing activities and use fit-for-purpose tools and systems to support the process;
• Design and develop user-friendly data visualizations (dashboards, charts, infographics) to effectively communicate key findings and trends;
• Ensure the relevance, accuracy, accessibility, and visual quality of all reports;
• Streamline and automate reports to efficiently feed into the Director and Deputy’s data dashboards;
• Develop, test, and implement new or enhanced tools based on emerging needs, using platforms such as Microsoft Power Platform, Flutterflow, or other suitable technologies;
• Integrate feedback from stakeholders to guide continuous improvement of digital solutions and user experience;
• Support the coordination of cross-functional analytics projects focused on student experience, with the aim of generating actionable insights into how students engage with and navigate departmental services;
• Support the Senior Systems Analyst (SSA) in consolidating all departmental efforts and the creation of performance metrics.

Minimum Requirements

• Grade 12
• Two years’ experience in:
• working with data;
• an academic environment and the development of e-learning material;
• the development of online tools

Required Competencies (skills, Knowledge And Behavioural Attributes)

• Broad technical knowledge and skills in development of e-learning material, data analytics and management, organisational skills, report writing skills and representing data in different formats;
• Exceptional computer literacy skills;
• Computer literacy in Microsoft Office, Microsoft Power Platform, Infographics, Web development;
• Exceptional verbal and written communication skills;
• Demonstrate solid interpersonal and cross-cultural communication skills and establish and sustain good working relationships with staff, students, visitors, national and international partners and service providers;
• Maintain a high level of confidentiality, integrity and professionalism;
• Creatively and innovatively solve problems;
• Time management and organisational skills.

Added Advantages And Preferences

• BSc degree in Computer Science, IT, Information Systems, Engineering (Industrial, Computer/ Software, Electrical, Electronics), Data Analytics/Science, Statistics or cognate field; Relevant experience in a higher education or similar environment;
• Over four years’ experience in:
• Experience working with Higher Education data;
• Experience in developing apps and systems;
• Experience in working with Power BI;
• Experience in process optimisation and automation;
• Certification in Power Platform tools;
• A valid drivers’ license.

Note: All shortlisted candidates may be required to participate in relevant skills assessments as part of the selection process.

The total remuneration package for this position will be as determined by UP remuneration policy guidelines. These amounts include the University’s contributions to standard UP benefits ( provident fund, group life and funeral cover ) but exclude contributions to medical aid, as the latter varies per employee. UP subscribes to the BESTMED and UMVUZO medical aid schemes and contributes 50% of the applicable monthly premium.

Applicants are requested to apply online at www.up.ac.za and follow the link: Careers@UP.

In Applying For This Post, Please Attach

• A comprehensive CV;
• Copies of qualifications;
• ID copy;
• Names, e-mail addresses, and telephone details of three referees whom we have permission to contact.

CLOSING DATE: 01 October 2025

No application will be considered after the closing date, or if it does not comply with at least the minimum requirements.

ENQUIRIES: For the application process: Ms Neo Kwadibane, Tel: [phone], or e-mail: [e-mail]. For further information about the role: Mr Bonza Majozi, Tel: [phone], or email: [e-mail]

Should you not hear from the University of Pretoria by 30 November, please accept that your application has been unsuccessful.

The University of Pretoria is committed to equality, employment equity and diversity. In accordance with the Employment Equity Plan of the University and its Employment Equity goals and targets, preference may be given, but is not limited to candidates from under-represented designated groups. All candidates who comply with the requirements for appointment are invited to apply. All candidates agree to undergo verification of personal credentials. The University of Pretoria reserves the right to not fill the advertised positions.