Junior Spares Salesman

Profile Personnel; East London; On-site; ZAR 111,600 - 167,400; Full time

Job summary

A recruitment agency is seeking a dynamic Junior Spares Salesman to join their team in East London. This role involves engaging with customers to understand their automotive spare parts needs, providing accurate product information, and assisting with order fulfillment. Candidates should possess strong communication skills, a customer-focused attitude, and proficiency in Microsoft Office. This position is suitable for those with a high school diploma and a basic understanding of car parts. Previous sales experience is desirable but not mandatory.

Qualifications

• High school diploma or equivalent is required.
• Basic understanding of car parts and the automotive industry is needed.
• Strong communication and interpersonal skills are essential.
• Proficiency in Microsoft Office (Excel, Word, Outlook) is required.
• A customer-focused attitude and willingness to learn are necessary.

Responsibilities

• Engage with customers to understand their needs for automotive spare parts.
• Provide accurate product information and assist with the order process.
• Maintain accurate customer records and manage stock levels.
• Support the sales team in achieving set targets and report on personal performance.
• Build and maintain strong working relationships with customers.
• Collaborate with warehouse and logistics teams for order fulfillment.

Skills

Communication skills

Customer service

Computer skills

Basic understanding of car parts

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

A client based in East London is looking for a dynamic Junior Spares Salesman to join their team.

Key Responsibilities

• Sales and Customer Service

  • Engage with customers (e.g., repair shops, dealerships, and mechanics) to understand their needs for automotive spare parts.
  • Provide accurate product information, recommend suitable products, and generate sales quotes.
  • Assist with the order process, ensuring timely delivery and customer satisfaction.
  • Respond to customer inquiries regarding parts, availability, pricing, and order status.

• Product Knowledge

  • Develop a good understanding of the automotive spare parts catalog and their applications in different vehicle models.
  • Stay updated on new product offerings, trends, and competitor products in the market.

• Administrative Support

  • Maintain accurate customer records and orders.
  • Assist in managing stock levels, ensuring product availability for orders.

• Sales Targets and Reporting

  • Support the sales team in achieving set targets and contribute to the overall sales strategy.
  • Track and report on personal performance and progress toward sales goals.

• Relationship Management

  • Build and maintain strong working relationships with new and existing customers.
  • Follow up on potential sales leads and ensure the resolution of any customer issues.

• Team Collaboration

  • Collaborate with the warehouse and logistics teams to ensure smooth order fulfillment.
  • Assist senior sales staff with marketing, promotions, and other sales-related activities.

Qualifications

• High school diploma or equivalent.
• Basic understanding of car parts and the automotive industry.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office (Excel, Word, Outlook) and general computer skills.
• A customer-focused attitude and willingness to learn.

Desirable

• Previous experience in sales or customer service, particularly in the automotive industry.
• Familiarity with automotive spares and their functions.