Junior Social Media Community Co-ordinator

Boardroom Appointments; Cape Town; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Boardroom Appointments in Cape Town is seeking a Junior Social Media Community Co-ordinator to join our digital command centre. You will respond to comments, curate content, and manage accounts across platforms.

This entry-level role requires a Matric certificate, strong English, and a passion for social media. You’ll work in three shifts and collaborate with in-house and partner teams to grow audience reach.

Qualifications

• Matric certificate or equivalent qualification.
• Proficiency in written and spoken English.
• Proficiency in Swahili and Portuguese will be beneficial.

Responsibilities

• Respond to comments and queries on various social media accounts.
• Curate and post content to various social media accounts.
• Remove spam content from comments and block spammers from account.
• Notify leadership via escalation processes when required.
• Explore new channels and reach specific target audiences to grow market share.
• Work with in-house and outsourced teams and partners.
• Complete assigned tasks within deadlines.
• Alternate between three shifts: Morning, Afternoon and Late Night.
• Follow strict processes and procedures at all times.

Skills

English proficiency

Swahili

Portuguese

Social media fluency

Team player

Education

Matric certificate

Job description

Junior Social Media Community Co-ordinator

About the job Junior Social Media Community Co-ordinator

Key purpose:

Were looking to hire a dynamic, ambitious and results-orientated Junior Social Media Community Co-ordinator to be based in our digital command centre in Cape Town.

Duties and responsibilities:

• Respond to comments and queries on various social media accounts
• Curate and post content to various social media accounts
• Remove spam content from comments and block spammers from account
• Notify the leadership team via set escalation processes when required.
• Explore new channels and look into new ways of reaching specific target audiences and growing market share.
• Work closely with our in-house team as well as outsourced service providers and partners.
• Complete assigned tasks within the required deadlines
• Alternate between three shifts: Morning, Afternoon and Late Night
• Follow strict processes and procedures at all times

Qualifications and experience:

• A Matric certificate or equivalent qualification
• Proficiency in both written and spoken English
• Proficiency in both written and spoken Swahili and Portuguese will be beneficial
• The ability to get to the Office on time for your shift
• An active user of Social media apps like Facebook, Instagram and Linkedin
• Be able to work under pressure and meet deadlines consistently
• Be able to work in a team, but be a self-starter