To manage and be responsible for the operations relating to staff, equipment, client liaison, financial and operational performance. Ensure effective control and management of the site.
Responsibilities
Operational management
Assume overall responsibility for the site including night shift when necessary
All activities of the night-shift Supervisor will be determined by the Junior Site Manager
Be responsible to arrange for the appointed Zero Waste Officer (that will be employed at the site / s), to mutually act as relievers for each other and to cover the days off that will occur in a seven-day week cycle
Oversee and be responsible for the activities of the Zero Waste Officer
Be responsible for the achievement of waste diversion targets that will be set from time to time
Resolve any issues raised by the Zero Waste Officer regarding contamination or recyclable materials that have been identified in the residual waste
Manage the performance of all staff allocated to the site including attendance, speed and accuracy of sorting
Ensure achievement of financial budgetary targets set by the Operations Manager of the site
Ensure correct use of all operational systems that have been provided, by all staff employed at site
Ensure that the necessary procurement, maintenance and utilization of all equipment and consumables needed for the site is carried out on time, as per the WastePlan procurement procedure
Ensure that site hygiene is maintained to agreed standards
Ensure that all staff on site are fully trained and operate according to stipulated safety standards
Reporting
Ensure that accurate data of the daily sorting activities for the various grades of recyclable material, composting material and general waste are entered into the electronic reporting system and provided to the data department daily
Deal with and resolve expeditiously any queries that may be raised by the data department on the reports submitted
Ensure that the daily zero waste audit results are captured into the electronic reporting system
Perform and submit such site inspection reports as may be required by the Operations Manager
Transportation
Arrange for collection of all recyclable material and general waste from site in a timely manner and ensure the correct use of the WastePlan purchase order system controlling process is adhered to
Engage with the transport department and resolve any collection issues arising
Communicate with service providers and escalate any issues to the Operations Manager
Client relations
Strategically manage client relationships to ensure customer satisfaction by addressing problems immediately, attend to proposals and improvement of service levels (personal visits / phone call / email)
Meet with clients monthly to address previous and new issues, providing feedback on improvements, reporting aspects of interest (meeting minutes required)
Provide written communication / feedback regarding client relationships to the Operations Manager
Personnel management
Induction and training of all staff as per company policy and procedures
Responsible for the appointment of staff to comply with the SLA of the sites as per company policy and procedures
Resignations : adhere to the company rules and regulations
Manage appointments / working permits / asylum documents of foreigners according to company policy and procedures
Manage absenteeism by informing the Operations Manager and / or appoint or place relief staff where needed
Train and develop staff to ensure maximum productivity and profit
Address grievances of staff as per the grievance policy of the company
Disciplinary actions must be executed as per the company disciplinary policies and procedures
Prepare a weekly report of working hours, absenteeism and leave for payroll and ensure that all numbers are accurate
Administrational responsibilities
Daily reports :
Absenteeism
Relieve Staff
IOD'S
Damages
Non-Collections
Complaints
Weekly reports :
Staff Leave
IODS
Operational feedback
Monthly reports :
Site Inspections
KPI report to check profitability (due before the 10th of every month)
Appointments and resignations report (due before the 27th of every month)
Asset register (update before the 1st of every month)
Month end payroll to be completed as per the monthly deadline
Industrial relations (IR) reports with disciplinary actions taken or to be taken
Provide the correct information to the data department for the latter to set up a new account on the reporting platform and verify all company information
Scan and upload all client and employee documentation on Insync
SHEQ responsibilities
Ensure that staff have the correct PPE as per the company policy
Ensure staff is trained regarding SHEQ regulations, policies and procedures of WastePlan per site
Ensure that the SHEQ file is updated and correct
Ensure that all staff have been trained on dangerous equipment / goods and products
Manage incidents and accidents as per company policy and procedures
Responsible to ensure that the site comply with the SHEQ policies of WastePlan and the client
Responsible to uphold the SHEQ initiatives as set out in the company SHEQ policy
Requirements
Matric / grade 12
Experience in the waste management or recycling industry
Valid drivers licence
Superior management skills
2 years relevant working experience
Employment will be implemented in accordance with the Employment Equity Act.
Only Applicants considered for the role will be contacted.
Closing date : 25th April 2025
Should you wish to apply, please follow the online application process.