Job Title: Junior Restaurant Manager - Suncoast Casino
Location: KwaZulu-Natal, Durban
Application Deadline: August 11, 2025
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Minimum Qualifications and Experience
- At least 2-3 years of restaurant management experience
- Experience in Microsoft Office
- Attention to detail and accuracy
- Ability to manage a team
- Excellent knowledge of restaurant operations
- Preferred: More than 3 years of restaurant management experience
- Preferred: Valid driver’s license and own vehicle
Responsibilities
Financial Administration
- Ensure effective financial administration according to Nando’s policies daily
- Assist in controlling expenditure and achieving gross profit margins (stock control, waste management, pilferage, etc.)
- Implement corrective actions to improve business performance indicators (sales, gross profit, customer count, etc.)
- Monitor performance against set daily targets
Operational Management
- Manage stock control daily
- Perform compliance checks related to Health & Safety, maintenance, hygiene, and escalate issues
- Assist in developing corrective action plans for audit improvements
- Ensure compliance with operational standards
People Management
- Assist in weekly staff rostering and adherence to procedures
- Support recruitment, induction, and training of staff
- Maintain attendance records
- Assist in disciplinary procedures and performance management
- Ensure ongoing staff training and development
Marketing Management
- Assist in executing marketing campaigns and initiatives
- Respond to customer complaints per policies
- Develop corrective actions based on mystery shopper reports
- Support local marketing efforts to boost sales and customer base
- Act as Restaurant Manager in their absence