Job Title: Junior Restaurant Manager - Richards Bay
Location: KwaZulu-Natal, Richards Bay
Application Deadline: September 06, 2025
Minimum Requirements
- Matric
- At least 2-3 years of restaurant management experience
- Proficiency in Microsoft Office
- Attention to detail and accuracy
- Ability to manage a team
- Excellent communication skills
- Strong knowledge of restaurant operations
- Preferred: More than 3 years of restaurant management experience
- Preferred: Valid driver’s license and own vehicle
Duties and Responsibilities
Financial Management
- Ensure accurate and effective financial administration according to Nando’s policies daily
- Assist in controlling expenditure and achieving gross profit margins (stock control, waste management, pilferage, etc.)
- Help implement corrective actions to improve business performance indicators (Sales, Gross Profit, Customer Count, etc.)
- Monitor performance against daily targets (Turnover, Ticket Average, Customer Count)
Operational Management
- Manage stock control daily
- Perform daily health & safety, maintenance, cleaning, and hygiene checks, escalating issues as needed
- Assist in developing corrective action plans for audit improvements
- Ensure compliance with Nando’s operational standards
People Management
- Assist in weekly staff rostering and adherence to procedures
- Support recruitment, induction, and ongoing training of staff
- Manage attendance records
- Assist in disciplinary processes and performance feedback
- Ensure staff are trained and compliant with procedures
Marketing Management
- Support communication and execution of marketing campaigns
- Handle customer complaints per policies
- Assist in improving mystery shopper scores
- Help implement local marketing initiatives
- Cover Restaurant Manager duties in their absence