Junior Restaurant Manager - Gateway

Nando's; Durban; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A popular restaurant chain in KwaZulu-Natal, Durban is seeking a Junior Restaurant Manager to oversee financial operations, manage a team, and assist with marketing efforts. The ideal candidate has a Matric certificate and at least 2-3 years of restaurant management experience. Strong communication skills and attention to detail are essential. This role also involves compliance checks and supporting marketing campaigns.

Qualifications

• At least 2-3 years of restaurant management experience.
• Preferred: Valid driver’s license and own vehicle.

Responsibilities

• Ensure effective financial administration according to policies.
• Perform compliance checks regarding Health & Safety.
• Develop weekly rosters to meet business needs.

Skills

Attention to detail and accuracy

Excellent communication skills

Ability to manage a group of people

Understanding of restaurant operations

Experience in Microsoft Office

Education

Matric

Job description

Job title: Junior Restaurant Manager - Gateway

Job Location: KwaZulu-Natal, Durban | Deadline: September 06, 2025

Minimum Requirements

• Matric
• At least 2-3 years of restaurant management experience
• Experience in Microsoft Office
• Attention to detail and accuracy
• Ability to manage a group of people
• Excellent communication skills
• Excellent knowledge of restaurant operations
• Preferred: Applicants with more than 3 years of restaurant management experience
• Preferred: Valid driver’s license and own vehicle

Duties and Responsibilities

Financial Management

• Ensure correct and effective financial administration according to Nando’s policies & procedures daily
• Assist in controlling expenditure and achieving expected gross profit margins (stock control, waste management, pilferage, etc.)
• Assist in taking corrective actions to improve business performance indicators (Sales, Gross Profit, Ticket Average, Customer Count, etc.)
• Monitor performance against set daily targets (Turnover, Ticket Average, Customer Count)

Operational Management

• Ensure efficient stock control management daily
• Perform daily compliance checks regarding Health & Safety, Repairs, Maintenance, Cleaning & Hygiene, escalate issues as needed
• Assist in developing corrective action plans to improve audit results
• Ensure compliance with Nando’s operational standards

People Management

• Assist in developing weekly rosters to meet business needs
• Assist with recruitment, induction, and training of staff
• Manage attendance records
• Ensure adherence to disciplinary policies
• Provide feedback on staff performance and escalate issues as necessary
• Ensure staff are trained on relevant procedures

Marketing Management

• Assist with communication and execution of marketing campaigns
• Respond to customer complaints following policies
• Help develop corrective action plans based on mystery shopper reports
• Support local marketing efforts to increase sales and customer base
• Serve as acting Restaurant Manager in their absence