Junior Product Trainer & Service Consultant (Skin Care)

MF Spa & Beauty Placements; Johannesburg; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading beauty company is looking for a Junior Product Trainer & Services Consultant based in Johannesburg. This role involves extensive training for therapists and students, administrative tasks, and travel across provinces for client support and training sessions. The ideal candidate will have relevant qualifications, strong skin care product knowledge, and confidence in online training settings.

Benefits

Travel and accommodation expenses covered

Qualifications

• Must be a South African national with reliable transport.
• At least 2 years in a Spa or Salon environment post-graduation.
• Home-office setup with high-speed internet required.

Responsibilities

• Identify and resolve client concerns or queries.
• Train therapists and students in skin care brands.
• Conduct follow-up training sessions and document outcomes.

Skills

Skin Care Knowledge

Confidence in Training

Administrative Confidence

Education

Diploma in Skin Care/Somatology/Cosmetology

CIDESCO certification

ITEC/SAAHSP certification

Tools

MS Word

MS Excel

MS PowerPoint

OneDrive

ZOOM

Job description

JUNIOR PRODUCT TRAINER & SERVICES CONSULTANT (SKIN CARE)

JOHANNESBURG with company travel to other provinces required - GAUTENG, South Africa

START : A.S.A.P / 01 July 2025

EMPLOYMENT TERMS : Full Time (remote work from home office)

TRADING HOURS & SHIFTS :

• Monday to Friday
• 08:00am - 17:00pm
• Traveling times may fall outside of work hours - flexibility is key

SALARY & COMPANY BENEFITS :

• Minimum take-home per month R13,500
• Travel & accommodation expenses covered by the company

MINIMUM REQUIREMENTS :

• South African national
• Diploma in Skin Care / Somatology / Cosmetology or Dermal Aesthetics
• CIDESCO / ITEC / SAAHSP or similar accreditation
• Bonus skill: Train the Trainer / Educator certification
• At least 2 years in a Spa or Salon environment post-graduation
• Confident in Skin Care & Body Care knowledge (ingredients, education of somatology, etc.)
• Based in Johannesburg with own reliable transport
• Computer confident including ZOOM, MS Word, MS Excel, OneDrive, MS PowerPoint & Outlook
• Confident, clear English command (first or second language)
• Highly presentable and professionally groomed
• Non-smoking, good health, and oral hygiene
• Home-office with no external sounds or disruptions (pets, children, music)
• Laptop with high-speed internet access
• Printer for office admin

NEED TO KNOW :

• Confident in using laptop and performing lessons & training online
• Focused and able to multitask
• Administrative confidence and ability to follow strict SOPs
• Ability to travel to other provinces (at company's expense) regularly for training or expos
• Responsible for adhering to schedules and appointments
• Endurance for long hours of travel & training

SUMMARY OF DUTIES :

1. Services Duties

• Identify and resolve client concerns or queries
• Present new products and information
• Conduct regular stock taking
• Follow-up on orders
• Maximize sales through promotional days & talks, refresher training & power hour sessions, retail training
• Admin: schedule, service, and training feedback reports
• Regional trainer for students of selected schools
• Facilitate clinic days following training at schools

2. Training :

• Train therapists and/or students in our brands
• Prepare and order all training materials: products, notes, manuals, exams, etc.
• Conduct retail training & power hour sessions
• Mark exams and document certificates
• Post-training follow-up: thank clients