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Job summary
A recruitment agency is looking for a junior product support professional in Johannesburg. Candidates must have a bachelor's degree in business, information systems, or computer science and 1–2 years of relevant experience. Applicants should be knowledgeable about the payment industry and proficient in Microsoft Office and project management tools. The role is hybrid, offering a balance between remote work and in-office requirements. Interested candidates can apply by sending their CV to marinda@prrrecruitment.co.za.
Qualifications
1–2 years of experience in a junior product, product support or business analyst role.
Experience in financial services, payments or technology industries is preferred.
Knowledge of the payment industry including acquiring transaction processing is mandatory.
Understanding of product lifecycle and agile or scrum methodologies is essential.
Excellent written and verbal communication skills are required.
Skills
Customer-centric mindset
Strong analytical and attention to detail skills
Strong communication and interpersonal skills
Strong collaboration and stakeholder engagement skills
Willingness to learn and grow
Strong organisational and time management skills
Resilient, proactive and adaptable
Strong analytical, research and problem-solving skills
Ability to work independently and within cross-functional teams
Education
Matric
Bachelor’s Degree in Business, Information Systems, Computer Science or related field
Tools
Microsoft Office
Jira
Confluence
Trello
Job description
Required Skills
Customer-centric mindset
Strong analytical and attention to detail skills
Strong communication and interpersonal skills
Strong collaboration and stakeholder engagement skills
Willingness to learn and grow in the product space
Strong organisational and time management skills
Resilient, proactive and adaptable
Strong analytical, research and problem-solving skills
Ability to work independently and within cross-functional teams
Qualifications and Experience
Matric, Bachelor’s Degree in Business, Information Systems, Computer Science or related field
1–2 years of experience in a junior product, product support or business analyst role
Experience in financial services, payments or technology industries (preferred)
Knowledge of the payment industry including acquiring transaction processing, Card Present as well as Card Not Present (mandatory)
Understanding of product lifecycle and agile or scrum methodologies
Excellent written and verbal communication skills
Proficiency in Microsoft Office and tools such as Jira, Confluence or Trello
Location
Hybrid
How to Apply
Should you meet the required Experience please forward your CV to: marinda@prrrecruitment.co.za