Junior Office Administrator

Hashtag Nonprofit Npc; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A nonprofit organization is seeking a Junior Office Administrator to assist with various administrative tasks, supporting the Senior Office Administrator and Patient Administrator. The ideal candidate is organized, passionate about administration, and eager to work in an environment that helps patients with serious illnesses.

Qualifications

• Minimum Grade 12 required with English and Mathematics.
• 6 months admin experience in a professional environment.
• Excellent verbal and written communication skills; Xhosa is advantageous.

Responsibilities

• General administrative support and patient administration tasks.
• Maintain the admin office and ensure communication channels are effective.
• Coordinate patient appointments and manage the reception area.

Skills

Communication

Attention to Detail

Multitasking

Education

Grade 12 with English and Mathematics

Tools

Microsoft Word

Microsoft Excel

Google Drive

Job description

• Paedspal
  
  

Junior Office Administrator at Paedspal

• Deadline:
  
  

15 July 2025

• Region:
  
  

Cape Town

• Type of employment:
  
  

Full time

Job Description

Paedspal seeks to employ a Junior Office Administrator on a fixed-term basis, to assist the Senior Office Administrator with general administrative tasks and provide backup support to the Patient Administrator, including reception duties. The ideal candidate should have a passion for admin, keeping things organized and wanting to be part of an organisation who helps patients from diverse backgrounds with a serious illness.

Appointments are on a contract basis which is renewed based on the availability of funding.

Roles and Responsibilities

• General administration support to the Senior Office administrator as required
• Maintain Admin office at all times, ensure the Wi-Fi, telephone system is in good working order, ensure printer/copiers is in a good working condition
• Private patient administration: Ensure that the correct private patient billing procedure is followed.
• Financial Administration: Assist with recon of the petty cash system and patient transport fund. Issuing of patient transport funds.
• Donations Management: Receive and record all incoming in-kind donations and be responsible for the thank you procedure.
• Partners support: Monthly vehicle and expense reporting for the Footprints 4 Sam Trust, including ad hoc requests
• Education and Training: Support the Education and Training manager with administrative tasks, workshop preparation and arrangements
• Backup Patient Administrator Tasks:
• Front office management: Keep reception area organised, neat and tidy. Schedule patient’s appointments in an online diary. Provide a friendly welcome to all visitors. Prepare refreshments as needed. Answer all incoming calls and take messages where necessary.
• Communication: Manage Paedspal’s WhatsApp line, ensuring all patient messages are responded to timeously.
• Team Support: Provide patient-related admin support as needed. Provide support for patient-related workshops, events and support groups.
• Clinic support: Confirm and coordinate all appointments. Ensure that all patients folders are requested and available for all appointments. Accountable for ensuring hospital folders are returned timeously.
• Transport coordination: Arrange together with the Footprints 4 Sam transport team all patient pickups and drop offs for Paedspal appointments
• Patient Administration: Ensure that all new patients completes all necessary forms, and that a new patient folder is created. Retrieve and file patient folders.
• Patient data management: Data capture of all patient information on the patient database systems. Google Drive and Healthware.
  

Qualifications And Requirements

• Minimum educational qualification: Grade 12 with English and Mathematics as subjects
• Must have excellent communication skills English (written and verbal) Xhosa will be advantageous
• Must have at least 6 months administration experience in a professional environment
• Excellent, above average computer skills, including word, excel, and have a good command of online resources
• Must show excellent attention to detail, and be able to multitask in a busy environment
• Dynamic, proactive, confident communicator, flexible, and empathetic and well presented
• Clear criminal record, and credit check
• Medical Receptionist experience will be advantageous
• Based in Cape Town
  
  

How to apply

If you would like to apply for this vacancy, please send your CV and certificates to [e-mail]

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• Date posted:
  
  

01 July 2025

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