Junior Manager Retail Store

KAL Group Limited; Wes-Kaap; On-site; ZAR 200,000 - 300,000; Full time

Job summary

Join a thriving team as a Retail Store Assistant with Agrimark Operations Ltd, part of KAL Group Ltd, where you will oversee sales and operational systems in a dynamic retail environment. With opportunities for career growth, you'll be pivotal in ensuring exceptional customer experiences and promoting high standards of service in an expanding business. A minimum of 3 years in retail sales and an NQF 5 Diploma are required.

Qualifications

• 3 years related experience in retail sales with a supervisory track record.
• Ability to communicate effectively with a high level of proficiency.
• Excellent MS Office skills.

Responsibilities

• Assist Manager in overseeing sales, staff, and inventory.
• Maximize profitability to meet sales targets.
• Ensure compliance with internal and external regulations.

Skills

Communication

Negotiation

MS Office

Customer Satisfaction

Education

NQF 5 Diploma

Tools

POS Systems

Job description

Join the dynamic team at Agrimark Operations Ltd, a growth-focused business and subsidiary of KAL Group Ltd, which is proudly listed on the Johannesburg Stock Exchange (JSE). Spanning over 100 locations across South Africa and a growing ecommerce presence, Agrimark Operations Ltd with its retail branches and specialist brands offer high-quality farming supplies, solutions, and a broad range of retail products to a diverse customer base that share the same love of the land, sense of community, and can-do attitude.

Job Specification

Reporting to the Manager Retail Store, the incumbent would be responsible for aspects of a retail store, including assisting the Manager in overseeing sales, staff, inventory, and operational & administrative systems and controls.

Minimum Requirements

• NQF 5 Diploma
• 3 years related experience in retail sales with a proven track record in a supervisory capacity
• Ability to effectively communicate and/or negotiate with a high level of proficiency
• Excellent MS Office skills and knowledge of POS systems

Key performance indicators

The GOLD business imperatives displayed below are to be used as key indicators in sourcing competent candidates for this critical role.

Growth

• Ability to execute in a diverse environment by building a deep understanding of the company's products and consumers to develop narratives that translate those concepts to broad consumer audiences and customer experiences
• Delivering messaging, communications, and programs that inform, influence, and inspire customers, for example promotional displays

Optimisation

• Assist the manager in maximizing profitability to meet sales goals and targets
• Maintain proper stock control, i.e., stock counts and reconciliations
• Promote high levels of customer satisfaction by addressing customer complaints
• Ensure compliance with internal company policies, procedures, processes, and external regulations

Leveraging Culture & Diversity

• Ability to supervise a high-impact team and collaborate with different stakeholders
• Building trusting relations and inspiring relations amongst internal and external stakeholders

Digital Transformation

• Assist with the automation/optimization of digital processes and inventory control platforms
• Assist with developing consumer-facing content across various segments to promote the company's products & brands

Key leadership attributes

The incumbent would need to have the ability to progress and add continuous incremental value – having impact!

• Dealing with complexity
• Sound pragmatic judgement
• Self-awareness
• Achievement orientation

As part of the KAL Group Ltd – a diversified JSE-listed retail group operating in agricultural retail, fuel & convenience, and manufacturing markets – you will join a group of companies with more than 270 operating units across South Africa and Namibia.

You will have an opportunity to grow your career and thrive in an accelerating performance environment that values resilience and customer service, and embraces communication, alignment, and relationships. We are committed to providing our employees with opportunities within the KAL Group Ltd to take on new challenges.

If this excites you, learn more about Agrimark Operations Ltd and KAL Group Ltd here: www.kalgroup.co.za/careers/life-at-kal-group.

Candidates who are not contacted within 14 working days of the closing date can accept that their application was unsuccessful. Agrimark Operations Ltd applies the principles of equal employment in line with our company’s Employment Equity objectives. Please note that in order to consider your application or interest, KAL Group Ltd will have to process your personal information and that such processing will be subject to the KAL Group HR Processing notice which can be accessed by viewing it on the KAL Group Ltd website under the following hyperlink: https://www.kalgroup.co.za/legal/