Junior Learning Administrator

Bidvest Bank; Gauteng; On-site; ZAR 150,000 - 250,000; Full time

Job summary

A leading financial institution is seeking a Junior Learning Administrator (Intern) to assist the Learning & Development team in managing digital learning initiatives. The ideal candidate will have experience in training administration, be skilled in Microsoft Office and Learning Management Systems (LMS), and have a keen interest in eLearning development. This position involves coordination of training logistics, maintaining accurate learning records, and providing excellent support to internal learners. A commitment to personal development within a supportive team environment is essential.

Qualifications

• Minimum 2 years experience in a financial services role.
• Basic understanding of Learning Management Systems (LMS) and eLearning tools.
• Strong communication skills for stakeholder management.

Responsibilities

• Support administration and coordination of digital learning initiatives.
• Maintain learning records and assist with LMS.
• Provide support to learners and ensure positive learner experiences.

Skills

Microsoft Office

Digital Literacy

Graphic Design Skills

Learning Management Systems

eLearning Authoring Tools

Education

NQF Level 5

Job description

PRIMARY PURPOSE The Junior Learning Administrator (Intern) will support the Learning & Development team with the administration and coordination of digital learning initiatives.

This role will focus on maintaining learning records, extracting reports, supporting the Learning Management System (LMS), and assisting with the creation of engaging digital learning content.

TECHNICAL COMPETENCY REQUIREMENT

• Basic knowledge of Learning Management Systems (LMS)
• Exposure to eLearning authoring tools (Articulate Storyline, Rise )
• Proficiency in Microsoft Office (Word, PowerPoint, Outlook)
• Basic graphic design skills (Canva, Adobe Creative Cloud) — advantageous
• Strong digital literacy and ability to work with online tools and platforms
• Good file management and data accuracy skills REQUIRED MINIMUM NQF 5 REQUIRED MINIMUM WORK EXPERIENCE 2 years in a financial services role KEY PERFORMANCE AREA (KPA) FINANCIAL MANAGEMENT
• Ensure training administration tasks are completed efficiently to support cost-effective delivery of learning programmes.
• Process and track training attendance and completions to ensure accurate training spend reporting.
• Assist with basic tracking of training-related costs where required.

CUSTOMER CENTRICITY

• Provide timely, friendly support to internal learners and respond to learning queries effectively.
• Assist employees with LMS navigation and access to digital learning.
• Ensure a positive learner experience through accurate enrolments and clear communication of training logistics.

OPERTIONAL EXCELLENCE

• Coordinate training sessions, schedules, and logistics with minimal errors and delays.
• Upload and maintain digital learning content on the LMS as per quality standards.
• Ensure learning records and data are always up to date and accurate.

DATA MANAGEMENT

• Capture, verify, and update learner data on the LMS.
• Maintain organised electronic training records and evidence of completions.
• Follow data privacy and compliance standards when handling employee learning information.

STAKEHOLDER MANAGEMENT

• Communicate professionally with learners, line managers, facilitators, and vendors.
• Build good working relationships within the Learning & Development team and other departments.
• Support the Learning & Development team with coordination and follow-up with external training providers if needed.

REPORTING

• Extract and compile learning activity and compliance reports accurately and on time.
• Prepare simple dashboards or summary reports in Excel as required.
• Share updated learner progress reports with relevant stakeholders.

LEARNING AND GROWTH

• Manage own personal development plan
• Adhere to the Bank's Compliance training WORK CONDITIONS : OFFICE BOUND CLOSING DATE : 11 JULY This position is advertised in line with our commitment to Employment Equity.