Junior Knowledge Analyst — Data Insights for Claims

Santam Insurance; Centurion; On-site; ZAR 300,000 - 420,000; Full time

Job summary

Santam is seeking a Junior Knowledge Analyst based in Centurion to provide actionable insights for management decisions and enhance operational effectiveness. The role focuses on developing knowledge assets, analyzing data, and researching innovative indemnification solutions for an improved client experience.

The successful candidate will engage with internal and external partners, document findings, and support strategic initiatives in a dynamic insurance environment.

Qualifications

• Matric; engineering degree preferred.
• 1–2 years of data analysis or knowledge analysis experience.
• Experience with data visualization and stakeholder engagement.

Responsibilities

• Provide best practice functional insights to guide management decisions.
• Develop and deliver knowledge assets and expert advice.
• Research next generation indemnification solutions by scanning technology trends.
• Identify new business opportunities to improve indemnification experience.
• Document findings clearly and obtain business sign-offs.

Skills

Data analysis

Data visualization

Stakeholder engagement

R/Python programming

APIs

Low-code / no-code

Full stack development

Education

B Engineering / BSC Engineering

Tools

Qlik

R

Python

Job description

Santam is seeking a Junior Knowledge Analyst based in Centurion to provide actionable insights for management decisions and enhance operational effectiveness. The role focuses on developing knowledge assets, analyzing data, and researching innovative indemnification solutions for an improved client experience.

The successful candidate will engage with internal and external partners, document findings, and support strategic initiatives in a dynamic insurance environment.