Junior Key Accounts Specialist (IT & Software)

LINKFIELDS INNOVATIONS (PTY) LTD; Midrand; On-site; ZAR 279,000 - 390,600; Full time

Job summary

A prominent IT solutions provider in South Africa is seeking a proactive Junior Key Accounts Management Consultant. In this role, you will manage client relationships, ensure service delivery, and handle contract administration. Ideal candidates will have a degree in Business Administration and prior experience in client services, poised to deliver exceptional customer experiences. Your contributions will directly impact client satisfaction and account performance.

Qualifications

• Bachelor's degree in Business Administration, Management, or a related field preferred.
• 1–3 years of experience in key account management, client relationship management.
• Proficiency in MS Office Suite and CRM tools.

Responsibilities

• Serve as primary contact for assigned key accounts, maintaining professional relationships.
• Ensure that services are delivered in accordance with SLAs.
• Assist in drafting and managing client contracts and agreements.

Skills

Client relationship management

Service delivery

Communication skills

Problem-solving

Project management

Education

Bachelor’s degree in Business Administration or related field

1–3 years in key account management

Tools

MS Office Suite

CRM tools

Job description

A prominent IT solutions provider in South Africa is seeking a proactive Junior Key Accounts Management Consultant. In this role, you will manage client relationships, ensure service delivery, and handle contract administration. Ideal candidates will have a degree in Business Administration and prior experience in client services, poised to deliver exceptional customer experiences. Your contributions will directly impact client satisfaction and account performance.