Junior IT Support Technician

CARtime; Durban; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading company is seeking an entry-level IT support technician in Durban. The role involves providing first-line hardware and software support, setting up IT equipment, and assisting users both remotely and on-site. Candidates must possess A+/N+ certification and have a strong problem-solving orientation with excellent communication skills, plus opportunities for growth and certification within a supportive team culture.

Benefits

On-the-job training and mentorship

Opportunities for growth and certification

Supportive team culture and flexible work environment

Qualifications

• At least 2 years experience in IT support (internship/freelance accepted).
• Valid South African Driver's License is advantageous.
• Neat, organized, attention to detail, and punctual.

Responsibilities

• Provide first-line support for hardware, software, and network issues.
• Set up and maintain desktops, laptops, printers, and other IT equipment.
• Troubleshoot and escalate issues as needed.

Skills

Problem-solving

Communication

Customer Service

Education

Grade 12/ Senior Certificate

A+ / N+ certification or equivalent

Tertiary qualification in Information Technology

Tools

Microsoft 365

PC Hardware

Networking (Cat5e, Mikrotik, Huawei)

Job description

Location: Hillcrest, KwaZulu-Natal

Type: 3 months fixed contract | Entry-level with at least 2 years’ experience

Salary: R10,000 – R12,000 (depending on experience)

What You’ll Do

Provide first-line support for hardware, software, and network issues

Set up and maintain desktops, laptops, printers, and other IT equipment

Good knowledge in Microsoft 365

Assist with system updates, backups, and documentation

Troubleshoot and escalate issues as needed

Support users both remotely and on-site

What We’re Looking For

A+ / N+ certification or equivalent IT qualification

Strong problem-solving skills and a willingness to learn

Excellent communication and customer service skills

Ability to work independently and as part of a team

Previous IT support experience (even internship or freelance) is a plus

Working knowledge of PC hardware, software, networking (Cat5e,Mikrotik, Huawei, port forwarding, DNS), peripherals, email setup, and basic troubleshooting

Neat, presentable, and organized – in appearance and within the work environment

Attention to detail

Punctual and reliable

Hard working and willing to learn

Ability to prioritize and work under pressure

Be a team player

Requirements, Specifications & Qualifications

Valid South African Driver’s License an advantage

Grade 12/ Senior Certificate

Minimum A+ N+ or similar preferable

Tertiary qualification in Information Technology – highly beneficial

Minimum 2 years’ experience supporting the IT Industry an advantage

Perks

On-the-job training and mentorship

Opportunities for growth and certification

Supportive team culture and flexible work environment

Working hours: 07:30 – 17:30 Monday to Friday, 08:00 – 13:00 on Saturdays

Expected Start Date: 2025/07/01

Job Type: Temp to perm

Pay: R10 000,00 - R12 000,00 per month

Work Location: In person

Expected Start Date: 2025/07/01