Junior IT Support Technician

ExecutivePlacements.com - The JOB Portal; Centurion; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A reputable company is seeking a motivated Junior IT Support professional in Centurion. Candidates with 3-4 years of experience in Microsoft 365 and strong problem-solving skills are encouraged to apply. This role focuses on client service and technical support, providing opportunities for professional growth.

Benefits

Fuel Reimbursement

Opportunities for professional development and growth

Collaborative and innovative work environment

Qualifications

• 3-4 years of practical experience with Microsoft 365, including tenant setup and configuration.
• Basic knowledge of network and server administration.
• Self-motivated with the ability to work with minimal direction.

Responsibilities

• Utilize in-depth knowledge of Microsoft 365 to set up and troubleshoot M365 tenants.
• Monitor client networks and servers for performance issues.
• Provide exceptional customer service to clients.

Skills

Problem Solving

Communication

Attention to Detail

Education

Matric

Microsoft 365 certified Modern Desktop Administrator Associate

Microsoft 365 Fundamentals

CCNA or MTCNA

Microsoft 365 Certified: Messaging Administrator Associate

Job description

Recruiter:

Recru-it

Job Ref:

PE011266/LM

Date posted:

Monday, July 7, 2025

Location:

Centurion, South Africa

Salary:

makret related Monthly

SUMMARY:

Introduction

Our client is seeking a motivated and detail-oriented Junior IT Support professional to join their team. The ideal candidate will have 3-4 years of hands-on experience with Microsoft 365 and possess the skills necessary to set up, configure tenants, maintain, and monitor networks and servers. This role requires a strong attention to detail, the ability to work efficiently under pressure, and a commitment to delivering excellent service to the companies’ clients

Duties & Responsibilities

• Microsoft 365: Utilize your in-depth knowledge of Microsoft 365 to set up, configure, and troubleshoot M365 tenants for the companies’ clients.
• Attention to Detail: Maintain a keen eye for detail when working on client projects, ensuring accuracy and precision in all tasks.
• Client SLA Management: Collaborate with team members to establish and maintain Service Level Agreements (SLAs) with clients, ensuring that all commitments are met or exceeded.
• Network and Server Monitoring: Monitor client networks and servers to proactively identify and address issues, ensuring optimal performance and reliability.
• Maintenance Tasks: Execute routine maintenance tasks to keep client systems and networks running smoothly, including updates, patches, and system optimizations.
• Problem Solving: Diagnose and resolve IT-related issues efficiently, both independently and as part of a team.
• Documentation: Maintain accurate documentation of configurations, changes, and procedures for client environments.
• Customer Service: Provide exceptional customer service, effectively communicating with clients to understand their needs and resolve their IT concerns.
• Team Collaboration: Collaborate with senior IT support staff to learn and grow your skills while contributing to team projects and goals.
  
  

Desired Experience & Qualification

• Matric
• Own vehicle required must be reliable
• 3-4 years of practical experience with Microsoft 365, including tenant setup and configuration.
• Strong problem-solving skills and the ability to work well under pressure.
• Excellent communication and interpersonal skills.
• A commitment to delivering high-quality service and meeting client expectations.
• Basic knowledge of network and server administration.
• Ability to adapt and learn quickly in a dynamic IT environment.
• Microsoft 365 certified Modern Desktop Administrator Associate
• Microsoft 365 Fundamentals
• CCNA or MTCNA beneficial
• Microsoft 365 Certified: Messaging Administrator Associate (Advantage)
• Self-motivated with the ability to work with minimal direction.
• Ability to handle confidential matters, set priorities, work well under pressure with attention to detail.
  
  

Package & Remuneration

• Fuel Reimbursement
• Opportunities for professional development and growth within the company.
• Collaborative and innovative work environment.
• Exposure to a variety of IT projects and technologies.
• Supportive team culture that values your contributions.
  
  

POSITION INFO:

Introduction

Our client is seeking a motivated and detail-oriented Junior IT Support professional to join their team. The ideal candidate will have 3-4 years of hands-on experience with Microsoft 365 and possess the skills necessary to set up, configure tenants, maintain, and monitor networks and servers. This role requires a strong attention to detail, the ability to work efficiently under pressure, and a commitment to delivering excellent service to the companies’ clients

Desired Experience & Qualification

• Matric
• Own vehicle required must be reliable
• 3-4 years of practical experience with Microsoft 365, including tenant setup and configuration.
• Strong problem-solving skills and the ability to work well under pressure.
• Excellent communication and interpersonal skills.
• A commitment to delivering high-quality service and meeting client expectations.
• Basic knowledge of network and server administration.
• Ability to adapt and learn quickly in a dynamic IT environment.
• Microsoft 365 certified Modern Desktop Administrator Associate
• Microsoft 365 Fundamentals
• CCNA or MTCNA beneficial
• Microsoft 365 Certified: Messaging Administrator Associate (Advantage)
• Self-motivated with the ability to work with minimal direction.
• Ability to handle confidential matters, set priorities, work well under pressure with attention to detail.
  
  

Package & Remuneration

• Fuel Reimbursement
• Opportunities for professional development and growth within the company.
• Collaborative and innovative work environment.
• Exposure to a variety of IT projects and technologies.
• Supportive team culture that values your contributions.