Junior IT Administrator

InteliGro Pty; Viljoenskroon; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading agriculture company in Viljoenskroon is seeking a motivated Junior IT Administrator. This role involves providing first-line IT support, managing hardware and software, and ensuring smooth operations. The ideal candidate should have 3 years of relevant experience or an IT qualification. The position includes maintaining IT assets, supporting cybersecurity efforts, and occasional travel. Join us to contribute to our mission of supporting producers with tailored solutions.

Benefits

Opportunities for growth and development

Great company culture

People wellness considered a strategic priority

Qualifications

• 3 years’ experience within a similar role or IT Diploma or Degree.

Responsibilities

• Provide first-line support for hardware, software, and network-related issues.
• Maintain IT systems, including Network infrastructure, Microsoft 365, Windows Servers.
• Log, track, and resolve IT incidents using the InteliGro Service Desk platform.

Skills

Windows 11: General support and troubleshooting

Windows Server: Active Directory, DNS & DHCP management

Veeam Backup: Managing IT backups

Networking: Troubleshooting of cabling, switches, Wi-Fi, VPN, WAN, and internet connectivity

Excellent interpersonal skills

Effective planner and well organized

Results oriented

Education

IT Diploma or Degree

Job description

Industry: Agriculture, Forestry & Fishing

Job category: Helpdesk and Technical Support

Contract: Permanent

Remuneration: Market Related

EE position: No

About our company

At InteliGro, we’re passionate about making a real difference where we believe it matters most – on the farm. We’re not just a company; we’re a trusted partner, always by the producers’ side with the right solutions at the right time, tailored to their needs. We believe in the power of collaboration, innovation, and a hands-on approach to help producers achieve success.If you’re looking for an inspiring, people-focussed and, purpose-driven workplace that supports your personal and career growth and success, we’d love to have you join our journey!

Introduction

Are you passionate about IT support and problem-solving? Join our team at InteliGro as a Junior IT Administrator. We’re looking for an enthusiastic individual to provide IT support, manage hardware and software, and ensure smooth IT operations.This position will provide first-line IT support for hardware, software, and network issues and manage user accounts, system security, and backups. The Junior IT Administrator must maintain IT assets and support business-critical systems. In addition, this position will assist with cybersecurity measures and IT compliance.This position is based at InteliGro’s Viljoenskroon office, with occasional travel to other branches in South Africa. Reliable personal transport is essential for this position.

IT Support and Infrastructure Management

• Provide first-line support for hardware, software, and network-related issues.
• Maintain IT systems, including Network infrastructure, Microsoft 365, Windows Servers, cloud-based and virtual platforms, backup environment, MFPs.

Incident and Problem Resolution

• Log, track, and resolve IT incidents using the InteliGro Service Desk platform.
• Troubleshoot network connectivity issues (Wi-Fi, LAN, VPN, WAN).
• Ensure endpoint security, antivirus updates, and data encryption compliance.

IT Asset and Inventory Management

• Maintain accurate records of IT hardware, software, and licensing.
• Oversee IT asset lifecycles, including procurement, upgrades, and decommissioning.

Backup and Disaster Recovery

• Perform daily system backups and ensure compliance with backup policies.
• Assist in disaster recovery planning, testing, and business continuity measures.

Security and Compliance

• Support cybersecurity initiatives, including threat detection, vulnerability assessments, and remediation.
• Manage user accounts, system access, and security protocols.
• Assist with IT audits and ensure compliance with relevant regulations and policies.

IT Training and Documentation

• Provide/advise on user training on IT systems, security best practices, and software applications.
• Create/maintain IT documentation, manuals, and technical reports/logs.

IT Budgeting and Procurement

• Assist with the annual IT budget process and identify hardware/software procurement needs aligned with business goals.
• Ensure timely purchases within budget and compliance with procurement policies.
• Track and capture budget expenditure monthly.

IT Projects

• Assist with the implementation and management of IT projects

Education & Experience

• 3 years’ experience within a similar role or IT Diploma or Degree

Skills

• Windows 11: General support and troubleshooting
• Windows Server: Active Directory, DNS & DHCP management
• Veeam Backup: Managing IT backups
• Networking: Troubleshooting of cabling, switches, Wi-Fi, VPN, WAN, and internet connectivity
• Excellent interpersonal skills
• Effective planner and well organized
• Results oriented
• Ability to manage projects from start to finish
• Work accurately and perform well under pressure
• Uphold integrity and confidentiality at all times
• The opportunity to make a difference (admirable company vision and mission)
• Great company culture ("We put the culture, in agriCULTURE")
• Opportunities for growth and development
• People wellness is considered a strategic priority