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Junior Hubspot Customer Relations Manager (Remote, Part-Time, 3 Days/Week)

RS Consult

Cape Town

Remote

ZAR 200 000 - 300 000

Part time

5 days ago
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Job summary

A growing tech firm in Cape Town is looking for a proactive Junior Hubspot CR Manager to support CRM management. This part-time role (3 days/week) involves assisting with CRM operations, data management, and system improvements. Ideal for candidates with attention to detail and Hubspot experience seeking to grow in a dynamic environment.

Benefits

Hands-on CRM experience
Growth potential in the role
Supportive team culture

Qualifications

  • Strong analytical skills and interest in CRM systems.
  • Ability to work with large datasets.

Responsibilities

  • Assist with day-to-day CRM tasks, including data entry and user account management.
  • Maintain data hygiene and ensure compliance.
  • Assist with testing new features and gathering feedback.

Skills

Strong attention to detail
Prior experience with Hubspot
Excellent organizational skills
Confident with Excel/Google Sheets
Strong communication skills
Experience with workflow automation

Education

Degree or certification in data analytics, business, or IT

Job description

About The Role

We are looking for a proactive and detail-oriented Junior Hubspot CR Manager to support the management and optimization of our Customer Relationship Management (CRM) system, Hubspot. This role is part-time (3 days per week) and will work closely with our CR Manager to ensure data quality, improve processes, and provide support to users across Enrolments, Marketing, and other teams.

This is an exciting opportunity for someone with strong analytical skills and an interest in CRM systems, data management, and sales enablement to grow within a dynamic, scaling business.

Key Responsibilities

  • CRM Operations & Support
    • Assist with day-to-day CRM tasks, including data entry, updates, and user account management
    • Provide first-line support to users, troubleshooting issues and escalating where necessary
    • Document processes, create user guides, and help onboard new Hubspot users.
  • Data Management & Quality
    • Maintain data hygiene, ensuring records are accurate, complete, and compliant
    • Run regular checks to identify duplicates, inconsistencies, or gaps in data
    • Support reporting and dashboard updates to provide business insights.
  • System Improvements & Testing
    • Assist with testing new features, workflows, and integrations before deployment
    • Gather feedback from Hubspot users and suggest improvements to processes
    • Support the CR Manager in implementing new tools, automations, and enhancements

Requirements

Skills & Experience

Essential:

  • Strong attention to detail and ability to work with large datasets
  • Prior experience with Hubspot
  • Excellent organizational and time-management skills
  • Confident with Excel/Google Sheets for data handling
  • Strong communication skills for supporting and training Hubspot users and non-technical people within the business
  • Experience with workflow automation or reporting dashboards.

Desirable (Nice to Have):

  • Exposure to sales/marketing processes or enablement functions
  • Degree or certification in data analytics, business, or IT

Benefits

What We Offer

  • Part-time, remote role (3 days/week) with potential to grow into a larger role
  • Hands-on experience with CRM in a scaling global business
  • Opportunity to learn directly from a senior CR Manager, a Hubspot specialist
  • Exposure to multiple business functions (Sales, Marketing, Enrolments)
  • A supportive, mission-driven team culture
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