Junior Growth Operations Associate

Growth Troops; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A healthcare operations company in Cape Town is seeking a Junior Growth Operations Associate to enhance operational efficiency and support their clinic's daily operations. Responsibilities include improving billing and scheduling processes and assisting with vendor relationships. Ideal candidates are organized, tech-curious, and have an interest in healthcare. This role offers a chance to make an immediate impact in a fast-paced environment.

Qualifications

• 0–2 years of experience in operations, admin, or support roles.
• Familiarity with CRMs or project tools is a plus.
• Interest in healthcare, wellness, or startups preferred.

Responsibilities

• Support improvements in billing, scheduling, and workflow processes.
• Assist with integrating tools like GoHighLevel and Monday.com.
• Help maintain relationships with vendors.

Skills

Organizational skills

Clear communication

Proactive problem solving

Tech curiosity

Tools

GoHighLevel

Office Ally

Monday.com

Job description

Start your journey in healthcare growth and operations

We're looking for a Junior Growth Operations Associate to support our clinic’s daily operations and growth initiatives. If you're organized, curious about healthcare systems, and excited to learn, this is your chance to make an immediate impact.

Key Responsibilities:

• Support improvements in billing, scheduling, and workflow processes
• Assist with integrating tools like GoHighLevel, Office Ally, and Monday.com
• Help maintain relationships with vendors like our billing company
• Contribute to SOP creation and documentation
• Provide support for new hire onboarding and team coordination
• Assist in executing marketing campaigns and tracking basic performance metrics
• Collaborate on identifying ways to improve operational efficiency
  
  

Qualifications:

• 0–2 years of experience in operations, admin, or support roles
• Familiarity with CRMs or project tools (GoHighLevel, Monday, HubSpot, etc.) is a plus
• Organized, tech-curious, and eager to grow in a fast-paced environment
• Clear communicator and proactive problem solver
• Interest in healthcare, wellness, or startups preferred