A South African company that provides specialized, comprehensive ERP (Enterprise Resource Planning) software and IT consulting services, specifically tailored for South African retail, wholesale, and distribution businesses, is seeking a Junior ERP Consultant who will join a high-performing services delivery team dedicated to customer satisfaction and technical excellence.
Responsibilities
- Client Liaison: Act as the primary link between clients and internal specialist resources to resolve business process issues.
- Technical Support: Troubleshoot retail and distribution software matters within the React ERP system.
- Service Excellence: Maintain high service quality levels and adhere to strict SLAs for incident resolution and hand-offs.
- Project Delivery: Manage and complete assigned projects within defined timelines.
- Mobility: Travel nationally and internationally as required by project demands.
Minimum Requirements
- Experience: Minimum 5 years of experience in accounting or bookkeeping.
- Industry Knowledge: Solid understanding of Retail, Sales, and Distribution business process flows.
- Financial Literacy: Proficiency in General Ledger, financial statements, and month-end/year-end closing reconciliations.
- Soft Skills: Excellent verbal and written English communication skills.
- Note: Specific training on the React ERP system will be provided.
- Background: Previous experience as a Client Support Consultant, ideally within the FMCG sector.
- Process Expertise: Detailed understanding of Cash, Inventory, and Financial cycles.
- Operational Readiness: Ability to prioritize business-critical issues and work non-standard hours when necessary.
- Attributes: A self-starter capable of working both independently and collaboratively; highly reliable and punctual.
Benefits
- Competitive salary based on experience (salary can potentially be more based on experience/skills)
IFyou meet the above requirements and want to make a career-changing move, apply today by emailing your CV to itcareers@hireresolve.za.com