Junior Credit Controller

Melomed Private Hospitals; Wes-Kaap; On-site; ZAR 200 000 - 300 000; Full time

Job summary

An established industry player is seeking a diligent Accounts Manager to oversee debt collection and billing processes. In this role, you will manage age analysis, follow up on outstanding debts from various stakeholders, and ensure accurate billing according to scheme rules. You will liaise with medical aid schemes and patients to resolve queries, maintain up-to-date records, and uphold company policies. This position offers an opportunity to contribute to the financial health of a reputable healthcare provider while ensuring the highest level of service to clients and stakeholders.

Qualifications

• Proven experience in debt collection and account management.
• Strong attention to detail for accurate billing and documentation.

Responsibilities

• Manage age analysis and track accounts effectively.
• Follow up on outstanding debts and ensure accurate billing.

Skills

Debt Collection

Billing Accuracy

Account Management

Customer Service

Job description

1. Manage the age analysis to ensure accurate tracking and effective management of accounts.
2. Follow up and collect outstanding debt from the medical aid schemes, insurers, patients, members, and guarantors.
3. Ensure accurate billing of claims according to scheme rules and agreements.
4. Prepare documentation for all refund requisitions.
5. Process medical aid remittances accurately and address short payments promptly.
6. Liaise with medical aid schemes and patients to address account queries and resolve shortfalls.
7. Maintain accurate and up-to-date records to provide feedback on the collection status and relevant collection notes of each account.
8. Promptly address and resolve queries from both internal and external stakeholders in a professional and effective manner.
9. Complete daily additional functions accurately.
10. Adhere to company policies and procedures and uphold the image of the company in a professional manner.