Junior Business Analyst

Job category: Banking, Finance, Insurance. Stockbroking

Contract: Fixed Term Contract

Remuneration: Market Related

EE position: Yes

About our company

WHY JOIN THE JSE? The JSE recognises that its success and strength depend on the quality of its employees. We are committed to fostering a culture of continuous learning and high standards of performance. Our employee wellness programme is designed to encourage work-life balance for employees. We naturally seek to empower staff and encourage diversity and opportunities for all.

Introduction

The successful candidate will join JSE Investor Services (JIS) on a 6-month contract to collaborate closely with software engineering teams and stakeholders to gather, analyse, and document business requirements, ensuring that software solutions developed align with business objectives and effectively address stakeholders' needs. This role operates at a junior to mid level, requiring strong analytical skills, communication abilities, and a deep understanding of both business processes and software development.

As a successful candidate, you will be responsible for the following:

• Data analysis and reporting
• Understanding business requirements and documenting, validating, and translating them into functional specifications, change request documents, or other documents required by the development team
• Documenting business processes
• Attending to incidents and/or requests raised via our bug/change tracking system. Following up and ensuring completion of tasks
• Participating in guidance and liaison with users to understand required modifications to existing applications or new applications, and providing post-implementation deployment support
• Proposing solutions and new ideas to use technology efficiently
• Involvement in testing (SIT, UAT, etc.), including creating test cases
• Creating release notes, training materials, and conducting training sessions
• Assisting Operations Managers and Executives with any requests
• Supporting Management with any ad hoc requests from time to time

Qualifications:

• Diploma
• Certificate in IT, Business Analysis, or Administration
• 1-3 years’ experience in financial services

Knowledge and Skills required

• Proven experience as a business analyst in software development projects, preferably within the financial services industry, with a strong understanding of various technologies
• Strong analytical skills and the ability to understand complex business processes, identify requirements, and propose effective solutions to meet stakeholder needs
• Excellent communication and interpersonal skills, with the ability to engage with stakeholders at all levels and communicate technical concepts clearly
• Proficiency in requirement elicitation techniques such as workshops, interviews, and surveys, and experience with requirements management tools within the Microsoft ecosystem
• Knowledge of software development methodologies such as Agile, Scrum, or Kanban, and experience working in Agile environments