Junior Business Analyst

Nexio; Gauteng; On-site; ZAR 350,000 - 450,000; Full time

Job summary

A tech solutions company based in Gauteng is seeking a Junior Business Analyst specializing in RPA. In this role, you will analyze business processes, gather requirements, and manage RPA projects to enhance efficiency. Candidates should have a Bachelor's degree and 2-3 years of relevant experience. Proficiency in RPA tools like UiPath or Automation Anywhere is essential.

Qualifications

• Minimum of 2-3 years of experience as a Business Analyst.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.

Responsibilities

• Conduct analysis of existing business processes for automation.
• Gather and document business requirements for RPA solutions.
• Manage RPA projects from inception to completion.

Skills

Analytical skills

Communication skills

Project management

Proficiency in RPA tools

Process mapping skills

Education

Bachelor's degree in business administration or related field

Tools

UiPath

Automation Anywhere

Jira

Confluence

Job description

ROLE PURPOSE

As a Junior Business Analyst specialising in RPA projects, you will play a crucial role in identifying, analyzing, and implementing automation solutions to streamline business processes. You will collaborate with cross-functional teams to ensure successful project delivery and continuous improvement.

ROLE REQUIREMENT

• Process Analysis: Conduct a thorough analysis of existing business processes to identify opportunities for automation.
• Requirements Gathering: Work closely with stakeholders to gather and document business requirements for RPA solutions.
• Solution Design: Develop detailed process maps and design automation workflows in collaboration with RPA developers.
• Project Management: Manage RPA projects from inception to completion, ensuring timely delivery and adherence to project goals.
• Testing and Validation: Oversee the testing and validation of RPA solutions to ensure they meet business requirements and function as intended.
• Change Management: Facilitate change management activities to ensure smooth adoption of RPA solutions across the organization.
• Performance Monitoring: Monitor the performance ofimplemented RPA solutions and identify areas for improvement.
• Reporting: Prepare and present regular reports on project status, performance metrics, and ROI to senior management.
• Progress Tracking: Track project progress using Jira and ensure all documentation is updated on Confluence.

QUALIFICATIONS & EXPERIENCE

• Bachelor's degree in business administration, Information Technology, or a related field.
• IITIL V4/5 Foundations (Advantageous)
• Minimum of 2-3 years of experience as a Business Analyst.
• Technical Skills: Proficiency in RPA tools such as UiPath, Automation Anywhere, or Blue Prism. Familiarity with process mapping tools and techniques.
• Working experience in the following systems: ServiceNow, ForceLink, MSPI, Siebel
• Analytical Skills: Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
• Communication Skills: Excellent verbal and written communication skills, with the ability to effectively interact with stakeholders at all levels.
• Project Management: Proven experience in managing projects, with a solid understanding of project management methodologies.
• Tools Proficiency: Experience with Jira for progress tracking and Confluence for documentation management.
• Experience in a telecommunication operational environment - advantageous