Junior Application Support Engineer

The Legends Agency; Durban; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A growing technology-driven organization in Durban is seeking a Junior Application Support Engineer to provide vital support for data-driven applications. You will manage campaign processes, optimize SQL performance, and assist with system improvements. The ideal candidate has at least 1 year of SQL experience and a strong customer-service orientation. This role offers an office-based position with a salary range of R15,000 - R20,000.

Qualifications

• Minimum 1 year of experience with SQL in a support or technical role.
• IT Diploma (minimum), Degree preferred.
• Knowledge of MS SQL Server, SSRS, APIs, and MS Office.

Responsibilities

• Provide support for business-critical applications and databases.
• Optimize SQL queries and maintain database performance.
• Assist with database maintenance, backups, and security.

Skills

SQL

Troubleshooting

Analytical skills

Communication skills

Education

IT Diploma

Degree preferred

Tools

MS SQL Server

SSRS

APIs

MS Office

Job description

Overview

Junior Application Support Engineer

Kickstart your IT career supporting data-driven solutions that power business efficiency.

Durban (Office-based) R15 000 R20 000 | 8am to 5pm

About Our Client

Our client is a growing, technology-driven organisation specialising in data-led solutions that boost operational efficiency for their partners. With a culture built on innovation, collaboration, and reliability, the team encourages continuous improvement and offers an environment where technical talent can thrive and grow.

The Role

The Role: Junior Application Support Engineer

This role provides vital support for business-critical applications and databases, ensuring accuracy, availability, and security of information. You will be responsible for managing campaign processes, optimising SQL performance, and assisting with system improvements to keep operations running smoothly.

Key Responsibilities

• Minimum 1 year of experience with SQL in a support or technical role
• Configure and maintain scheduling and automation tools
• Import, validate, and monitor daily data files to ensure accuracy
• Optimise SQL queries and maintain database performance
• Assist with database maintenance, backups, and security
• Support stakeholders with reporting, analysis, and troubleshooting
• Test new functionality and contribute ideas for process improvements

About You

• IT Diploma (minimum), Degree preferred
• At least 1 year of SQL experience (contact centre/BPO exposure advantageous)
• Knowledge of MS SQL Server, SSRS, APIs, and MS Office
• Strong analytical and problem-solving skills
• Customer-service oriented with excellent communication skills
• Organised, adaptable, and able to work well under pressure