Junior Administrator (Retail), East London

Sheldon Recruitment and Selection; East London; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A recruitment agency is seeking a retail administrator in East London, Eastern Cape. The ideal candidate must have a Grade 12, at least 3 years of retail experience, and excellent customer service skills. Responsibilities include processing payments, managing calls, and providing administrative support. This role offers a monthly salary of R8500 plus additional incentives. Candidates must be willing to work on weekends and holidays.

Qualifications

• 3+ years' experience in retail administration.
• Valid driver's license and own transport.
• Stable work history and contactable references.

Responsibilities

• Processing customer payments, receipts, and credit notes.
• Answering switchboard and directing calls.
• Maintaining housekeeping of admin office and reception.

Skills

Computer literacy – MS Office, Sage

Telephonic and written communication skills in English

Customer service skills

Ability to handle a fast-paced environment

Education

Grade 12

Tools

Point-of-sale systems

Job description

Applicants are required to meet the following criteria:

• Grade 12 with 3+ years’ experience in retail administration
• Good computer literacy – MS Office, Sage
• Valid driver’s license and own transport
• Knowledge of point-of-sale payment types, e.g., debit card machines
• General administrative experience such as filing, cash-ups, receiving cash, and reporting
• Excellent telephonic and written communication skills in English, and good listening skills
• Ability to deal well with customers and handle a fast-paced environment
• Willing to work Saturday mornings, overtime, and selected public holidays (at overtime rate)
• Retail experience in the motor industry is preferred
• Vibrant personality and enjoyment of being around people
• Stable work history and contactable references

The successful applicant would be responsible for, but not limited to:

• Processing customer payments, receipts, and credit notes
• Answering switchboard and directing calls
• Processing GRV’s, GR’s, and inter-branch transfers
• Handling insurance cover information
• Filing invoices, credit notes, and related documents
• Preparing payments and actioning order requests
• Reconciling units issued and received
• Compiling reports and handling debtor queries
• Ordering staff clothing
• Maintaining housekeeping of admin office and reception, including cleaning schedules
• Providing general administrative support

Salary:

R8500 per month + debtors incentive + public holiday overtime

Application process:

Please email your detailed CV and all supporting documentation.

If you do not receive a response within 7 working days, please consider your application unsuccessful.