Junior Administration Clerk

Life Healthcare Group; Pretoria; On-site; ZAR 120,000 - 180,000; Full time

Job summary

A leading healthcare organization is seeking a Junior Administration Clerk for their facility. This role involves handling patient admissions, managing authorizations, and providing excellent customer service. The ideal candidate should be well-organized, motivated, and possess strong communication skills, with a background in healthcare preferred. Join a dynamic team dedicated to delivering quality care and support.

Qualifications

• Grade 12 and computer literacy.
• Customer service skills and teamwork essential.
• Bilingual preferred; knowledge of medical terminology advantageous.

Responsibilities

• Liaising with funders for authorizations.
• Handling payments and performing general administrative duties.
• Assisting with admitting patients and answering phone calls.

Skills

Customer service orientation

Excellent communication

Teamwork

Problem-solving

Organizational awareness

Education

Grade 12

Tools

Imeds

Impilo

Job description

A vacancy exists for a Junior Administration Clerk, based at Life WilgersHospital reporting to the Admission Supervisor. The successful candidate will be responsible for ensuring delivery of uncompromising quality care in line with Company strategic objectives and applicable Health /Nursing legislation.

Function Administration Facility Life Wilgers Hospital Position Junior Administration Clerk Introduction

A vacancy exists for a Junior Administration Clerk, based at Life WilgersHospital reporting to the Admission Supervisor. The successful candidate will be responsible for ensuring delivery of uncompromising quality care in line with Company strategic objectives and applicable Health /Nursing legislation.

Critical Outputs

• Liaising with the funders to obtain authorisations.
• Liaising with the case management team with queries of patients and outstanding authorisation.
• Handling of payments and receipting.
• Performing general administrative duties.
• Finalising the EU / OP files
• Loading of calls to the contact centre
• Loading of calls to Contact centre with rejections.
• Loading of calls to Contact Centre with EU /OP rejections.
• Following up with Contact Centre on outstanding INC numbers
• Correcting IP rejections as required.
• Assisting with answering of phone when required
• Assisting with admitting patients when required
• Assisting with bed bookings when required
• Assisting with opening of pre-admissions
• Assisting with preparing the files for the theatre list when needed.
• Assisting patients to phone for authorisations.

Requirements

• Grade 12 and computer literacy
• Knowledge of Imeds and Impilo advantageous
• An enthusiastic, motivated, well-organized individual with initiative and able to handle pressure.
• Customer service orientated.
• Excellent communication and interpersonal skills are a prerequisite. Teamwork essential.
• Prior knowledge and experience of admissions and medical terminology would be advantageous.
• Understanding of the private healthcare industry, its challenges and role players would be an advantage.
• Bilingual
• Standard office hours from Monday to Friday
• When in need to stand in to assist the department

Competencies

• Problem-solving, analysis and judgement
• Resilience
• Engaging diversity
• Verbal and written communication and presentation
• Influencing
• Excellence orientation
• Ethical behavior
• Building relationships
• Customer responsiveness
• Organizational awareness

Email [e-mail] Closing date Sunday, July 6, 2025

Internal applicants - Before making an application, you are requested to discuss your application with your line manager.External candidates will also be considered.

Life Healthcare is an Equal Opportunity Employer.

Thank you for your interest in this opportunity. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within two weeks of the closing date of this advert, should consider their application as unsuccessful.