Junior Account Manager - National Retail - Rainbow Chicken

Trending Talent Solutions; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading company in retail is seeking a dynamic Junior Account Manager for their National Retail Team in Johannesburg. The role requires support for the National Account Manager by managing customer relationships, driving sales initiatives, and enhancing operational efficiencies. Candidates should possess a Business Management degree, relevant experience, and strong communication skills to excel in this fast-paced environment.

Qualifications

• 3 years relevant experience required with formal retail experience preferred.
• Business Management degree preferable.
• Desire to continuously learn and progress within the team.

Responsibilities

• Support the National Account Manager with account management and promotional strategies.
• Conduct regular reviews of business performance.
• Build relationships with internal and external stakeholders.

Skills

Verbal communication

Written communication

Problem solving

Analytical thinking

Interpersonal

Computer literacy

Education

Business Management degree or diploma

Tools

MS Package

Job description

RAINBOW’S Talent Acquisition Team is currently looking to recruit a dynamic Junior Account Manager for our National Retail Team. This role will be responsible for supporting the National Account Manager within dedicated accounts.

Purpose:

• Lead regional and National customer negotiations aligned to Rainbow’s objectives
• To support the National Account Manager in the smooth running of a portfolio of accounts.
• To proactively manage all administrative tasks in a timely and anticipatory manner to ensure that both internal and external customer needs are fully met.
• Lead and implement Rainbow’s commercial objectives within dedicated accounts.

Minimum Requirements:

• Business Management degree or diploma (degree preferable)
• Valid Code EB drivers’ licence
• 3 years relevant experience
• Formal retail experience is required - Preferably Spar Channels.
• Desire to continuously learn and progress

Main Responsibilities:

Account Management

• Conduct regular reviews of business performance and promotion strategies.
• Manage and develop strong day to day relationships with customers.
• Collaborate internally with cross-functional groups to develop and execute sales initiatives.
• Develop and maintain product knowledge of the Rainbow Chicken categories.
• Develop and present fact-based sales proposals to customers.
• Seek out and pursue line extensions, new channels and new business.
• Liaise with Marketing and monitor market trends, competitive activities and new products.
• Undertake competitive market research on a regular basis.
• Assist in developing and managing commercial relationship with key national accounts.
• Understand and communicate financial implications on all product changes.
• Participate in sales volumes forecasting, distribution and delivery planning and demand management.
• Assist the National Account Manager with development of the strategy and account plans.
• Execute the strategy through implementation of volume plans and customer workshops.
• Report meeting results and follow up with all cross-functional groups to capitalize on sales opportunities.
• Manage the events, negotiated with customers, on the Activity Tracker.
• Conduct trade visits with ops team and feedback, internally, on opportunities and challenges in the trade.

Pricing and Negotiation

• Manage price files are address related queries.
• Implement/negotiate Rainbow pricing objectives within dedicated accounts
• Develop optimal promotional plans and manage promotional investments.
• Plan and coordinate for frequent head office interactions and feedback sessions with National Account Managers, across functions and the Executive team.

Relationship management

• Build strong and progressive relationships through all levels with selected customers.
• Develop and maintain relationships with operations and planning staff.
• Activate growth plans within the customer's organization

Administration

• Provide regular feedback to the National Account Manager indicating the tracking on volume versus budget.
• Attend corporate meetings with the National Account Manager.
• Monitor and report sales performance by customer.
• Assist in the preparation of presentations to facilitate new product placement and promotional activities.

KPI’s

• Achievement of SIA targets
• Sales turnover
• Volume growth
• Accuracy of pricing
• Knowledge level regarding products and customer requirements
• Volume and value growth
• Customer contact coverage

Knowledge and Skills

Behaviour Standards

• Be brilliant at the basics
• Face the brutal facts.
• Smash the silos
• Lead with integrity, respect and energy
• Be curious and challenge change
• Take accountability for results and people

Knowledge

• Key Account and relationship management principles
• Rainbow products
• The retail market
• Research methodologies
• Marketing principles and practices

Skills

• Verbal and written communication
• Computer literacy
• Interpersonal
• Logical thinking
• Problem solving
• Analytical thinking
• MS Package

Attributes

• Initiative and assertive
• Tolerant of stress and pressure
• Attention to detail
• Deadline driven
• Able to prioritise
• Professional

Problem Solving

As the Assistant Account Manager, the job holder is expected to:

• make direct operational and logistical decisions that relate to his/her own activities and targets
• immediately respond to and where possible solve operational, logistical and customer- related problems within the ambit of responsibility
• Identify and implement innovations, particularly those that will increase market share and the number and range of products being introduced into customers

Customer Relationships

Internal

• Customer Marketing
• Production planning
• Demand planning
• Distribution
• Finance/Commercial

External

• National retail accounts
• Supply Chain
• Sales OPS

Closing Date: 08 July 2025