JR 418708 - Operations Assistant

Professional Career Services; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading company in the hospitality sector is looking for a Personal Assistant & Co-ordinator to support senior Directors and Managers. The role involves booking travel, managing logistics, and assisting with a variety of administrative tasks in a dynamic environment. The ideal candidate will have relevant qualifications and experience in hospitality, strong organizational abilities, and proficiency in Microsoft Excel.

Qualifications

• 2 years operational assistant experience in the hospitality industry.
• Strong knowledge of game lodge operations.
• Experience in a similar role within a game lodge environment.

Responsibilities

• Assistance with booking flights and developing travel itineraries.
• Coordinating logistics for staff travel and guest complaints.
• Supporting various projects and general admin tasks.

Skills

Microsoft Excel

Procurement

Logistics

Transportation processes

Administrative skills

Organizational skills

Verbal communication

Written communication

Attention to detail

Education

Relevant hospitality/travel qualification

Job description

• Personal assistant & co-ordinator to 4 senior Directors and Managers
• Assistance with booking of flights, developing itineraries and arranging logistics for staff travel
• Assist the JHB procurement and logistics team
• Updating of agent manuals
• Involvement in Capex procurement including budgeting process
• Internal newsletter creation and distribution twice a month
• Co-ordination of information between the operations in camp and reservations
• Assistance with Guest complaints and feedback when Guest Relations employee on leave / off
• General assistance to the operations team
• General admin i.e. booking of flights, PO’s, invoices etc.
• New projects – installations, co-ordination, arranging logistics
• Assisting with hosting arrangements when Global staff travel to JHB / CPT
• Assistance with presentations
• Co-ordination of guide exams
• Co-ordination of guide training
• Compiling of reports, data logbooks or any expedition related queries from the VP of Expeditions
• Assistance with ad-hoc projects
• Assistance with ad-hoc admin tasks
• Travel may be required

Qualifications

Relevant hospitality / travel qualification or similar.

Skills

2 years Operational assistant experience in the hospitality industry. Must have a good understanding of game lodge operations. The ideal candidate would have worked within a similar role in a game lodge environment. A strong working knowledge of Microsoft Excel. Procurement, Logistics, and transportation processes. Strong administrative and organizational skills. Excellent verbal and written communications skills. Excellent attention to detail.