Johannesburg Site Lead

Excellerate; Gauteng; On-site; ZAR 600,000 - 950,000; Full time

Job summary

A leading company in commercial real estate services seeks a Site Lead for their Nike office in Johannesburg. This role entails overseeing the delivery of facilities management services, ensuring operational excellence, and leading a dedicated team. The ideal candidate will have a strong background in facilities management, excellent leadership skills, and a proficiency in stakeholder engagement. Join us to innovate and make a significant impact in facilities management.

Qualifications

• Strong leadership qualities to drive performance.
• Ability to manage teams and direct reports.
• Significant experience in Facilities Management desired.

Responsibilities

• Responsible for contract performance and deliverables.
• Collaborates with stakeholders to drive service excellence.
• Manages financial aspects of facilities management.

Skills

Leadership

Communication

Problem-solving

Stakeholder management

Technical knowledge

Education

Experience in Facilities Management

Engineering or Hospitality background

Tools

Microsoft Office Suite

Job description

Johannesburg Site Lead

Gauteng

South Africa

Who we are

We are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory & transaction services, project management.

We support predominantly corporate clients who buy services on a contracted basis all across the Middle East and Africa - even globally, depending on their portfolio.

Why choose us

Imagine more than just the future of work; with CBRE Excellerate, you can create it. As part of our global powerhouse, you'll find a culture that fosters an entrepreneurial mindset, where your best work is not just encouraged but celebrated. Collaborate with talented individuals, harness the support of unparalleled resources, and enjoy the journey as you grow both personally and professionally.

About the role

Are you our next Site Lead at our client’s Nike, Johannesburg office and Soweto Sports Facility?

The Site Lead will be responsible for leading the delivery of the local FM services for our client Nike. As the Site Lead, you will provide (direct) leadership to the operational Facility Management team and create an environment of accountability to provide facilities management services across the site. You will interface with different groups across the organization to ensure timely and seamless delivery. The Site Lead will respond to a wide variety of on-site requests, providing proactive, knowledgeable, engaged service, while creatively exceeding expectations.

CBRE Excellerate is committed to striving for diversity and equitable representation in our workforce. Preference may thus be given to suitably qualified candidates as identified in our employment equity plan. Persons with disabilities are encouraged to apply.

What you will bring

• Demonstrate strong leadership qualities to drive the performance across this expanding business and team.
• Ability to manage direct reports and corresponding teams.
• Significant experience in Facilities Management with ideally engineering or hospitality background is preferred.
• Experience in community stakeholder management.
• Proven experience managing a P&L
• Strong Technical knowledge / background.
• Business proficient in English
• Excellent written and oral communication skills with the ability to write reports, analyze, and interpret complex business documents.
• Self-motivation and organizational skills with the initiative and ability to complete projects in a timely manner and proven ability to work under pressure.
• An operational knowledge and proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and other management systems.

What you will be doing

• Ensure the overall performance of the contract and required deliverables including contract compliance, performance management against KPI’s, cost savings initiatives, and customer satisfaction.
• Enable the local Team to deliver on the contract desired outcomes in a proactive and collaborative manner
• You will collaborate with seniorleaders andare the eyes and ears on the ground advocating for the workplace of the future and collecting insights to drive innovation and experiences.
• Provide coaching, operational expertise and solutions
• To ensure successful implementation of initiatives and programs including savings program, HSSE, playbooks, training & development, KPI execution and succession planning.
• To have a strong analytical and problem-solving approach applying value creation / innovation across FM services
• To work in a dynamic environment, managing change, multiple projects and deadlines.
• To establish effective business relationships with the local customers, and to interact with client personnel at all levels - Balance response to their needs whilst delivering scope of work
• Present client reports according to the schedule agreed with the customer.
• Participate and contribute to the overall service and financial performance of the contract
• Prepare country annual facilities management budgets and proactively manage the total facilities expenditure vs. budget.
• Ability to review and analyze complex financial / business reports / data and generate innovative solutions / corrective action plans.
• Accountable for the health, safety, security & environmental aspects of the delivery of facilities management.
• Ensure that Facilities’ activities and procedures adhere to applicable laws, policies and best practise guidelines.
• Experience of external stakeholder involvement, management and interaction local community forums and local community interactions.

Day-to-day Facilities Management

• Overall responsibility for the site FM services ensuring all services are delivered to the required services levels.
• Be the liaison with the Landlord on the provision of the Landlord services, site changes and updates and any future projects.
• Overall responsibility for the co-ordination and the logistics of the goods in and out service
• Responsible for the CBRE EHS processes and procedures for the site at all times including reporting all near misses, incidents and accidents, delivering permit to work system for facilities and event suppliers and escalating any EHS concerns.
• Report, manage and follow up on work orders, ensuring these are completed within the response and completion SLA and that of the team.
• Complete the weekly, monthly site reports including the reporting of key data matrices such as waste reporting, cmms stats, etc
• Manage the supply partner management process through site inspection and monthly meetings

Customer Focus

• Overall responsibility for ensuring a high team standard for superior welcome, workday and departure experience for employees and community members
• Regularly communicates with after-hours staff to help resolve any issues that may arise.
• Manages all purchasing and financial requirements for the facilities.

If you are passionate about driving operational excellence in facilities management, thrive in a fast-paced and dynamic environment, and bring a strong combination of technical knowledge and leadership skills, we would love to hear from you. Join us and be part of a team that values innovation, sustainability, and making a measurable impact across the region. Your expertise can help shape smarter, more efficient solutions for our clients—apply today!