Job Title : Information Security Lead

Manpowergroup; Johannesburg; On-site; ZAR 300,000 - 600,000; Full time

Job summary

An established industry player is seeking a dedicated Underwriter to manage endorsements and broker relationships effectively. In this role, you will be responsible for processing renewals, handling broker queries, and making informed underwriting decisions based on risk assessments. This position offers a dynamic work environment where your expertise in short-term insurance will be valued. If you have a passion for client retention and a strong understanding of insurance policies, this is an excellent opportunity to advance your career in a supportive setting.

Qualifications

• Matric and FETC in Short Term Insurance are highly advantageous.
• Minimum one year experience in short term insurance underwriting.

Responsibilities

• Manage endorsements and amendments on existing policies.
• Process broker queries and action renewals efficiently.
• Provide quotes and ensure disciplined diary management.

Skills

Broker Management

Underwriting Knowledge

Client Retention Strategies

Time Management

Education

Matric

FETC in Short Term Insurance

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

TIAL Operating System

Job description

Responsibilities:

• Endorsements / Amendments on existing policies
• Perform broker productivity on all brokers with outsourced / binder agreements
• Attending to all Broker queries within prescribed SLA’s and turn-around times
• Action Renewals (monthly / annually)
• Requesting VAR Surveys on new business and / or existing business upon renewal stage and consider all relevant Risk Requirements in order to make informed underwriting decisions
• Processing Corrective action based on claims history
• Process cancellations in accordance with internal operating procedures and time frames
• Endeavor to retain business wherever there is a risk of losing a client
• Providing quotes on existing policies upon a broker’s request for the addition / removal of an item / asset
• Disciplined management of daily diary system

Requirements:

• Matric
• FETC (Further Education & Training Certificate) in Short Term Insurance – NQF 4 (150 credits) – highly advantageous
• Computer literate – Microsoft Word, Excel, and Outlook.
• Exposure to, or work experience on the TIAL Operating System (System A) – highly advantageous
• Sound knowledge and understanding of relevant short term insurance policy wording (Multimark III and / or Personal Lines)
• Minimum one year relevant work experience in short term insurance underwriting (Personal Lines products)