Job Title : HR Coordinator

Position Overview:

Cashier and Admin functions including back-office admin tasks such as Dolphin lookups, cash-ups, banking, and daily reconciliations.

Responsibilities:

1. Back-office administration.
2. Action markdowns.
3. Store opening and closing.
4. Stock counts.
5. Achieving individual targets.
6. Contribution to store targets.
7. Stock management performance.
8. Administrative performance including cashing up staff, cash desk supervision, stock control, and back-office admin functions.
9. Operational planning, objective/target setting, priority setting, and scheduling (staff scheduling & daily teas and lunch planning).
10. Monitoring and reporting on stock management, sales targets, expenses, and admin policies and procedures.
11. Resolve escalated issues, such as customer queries.
12. Casual recruitment and selection.
13. Individual performance management and training/development.
14. Motivate and discipline team members.
15. Act as an effective Operations team member and liaison with internal and external service departments (e.g. IT, Finance, RCS, infrastructure suppliers).

Company Culture and Values:

Adhere to company culture and values.

Minimum Requirements:

1. Grade 12.
2. Tertiary qualification in management, finance, or commerce would be advantageous.
3. At least 1 - 3 years’ experience in a Store Assistant role or alternatively at least 3 years of supervisory experience in a retail customer-facing role.
4. Strong leadership and customer management abilities.
5. Customer service-oriented with in-depth knowledge of basic business management processes.
6. Excellent communication and interpersonal skills.
7. Must be able to work shifts, weekends, and public holidays.

Skills Required:

Selling skills and working knowledge of a store management system.