Build up strong relationships with the RIGHT people in the stores
Increase sales and business with these customers
After Sales Service for all customers buying their products
Repairs – In store where possible
Returns – Ensure all repairs and credits are attended to timeously, and arrangements are made with the relevant person
Training retail staff on an ongoing basis
Promoting the company in all the stores – Weekend activities & Promoters
Ensure ALL listed products are displayed and on the sales floor & not hidden in warehouse
Ensure all Display Stock is in a 100% sellable condition
Ensure pricing and sales information is visible on all stock
Ensure the Display is neat, tidy and appealing
New customer development – Complete sales function for New Customers (Scouting for new business in the sales area)
Update customer list and call schedules on an ongoing basis
In-Store Promotions – Store bulk deals
Regional Key Account Responsibility – full key account responsibility on certain Regional Accounts – Work closely with National Sales Manager
New Project development and information – Feedback from Customers, Feedback on their Products, Feedback on Competitive products & pricing, Store incentives & activities, Competitions, Display’s & Shelve space
Independent Dealers – Increase turnover as a % to total sales
Service Dealers – Build-up Dealer Network, Assist with after sales service.
Assist with all shows and trade days
Admin – Ensure all admin is done correctly – Orders, Credits, Returns, Stock Issues, Credit Applications, Call Reports
Requirements:
Previous retail sales experience with Mica, Buco, Independent (Power Tool & Lawnmower Dealers, Hardware retailers) or technical sales experience