Job: Technical Solutions Specialist Graduate

Spane4all; Centurion; On-site; ZAR 450,000 - 800,000; Full time

Job summary

Spane4all in Centurion, South Africa is seeking a technically adept professional to support internal tools and platforms. You will partner with Product, Engineering, Professional Services, Enablement and Operations to understand needs and deliver practical solutions.

You will document guides, troubleshoot issues and contribute to continuous improvement in evolving environments. Strong communication and stakeholder management are essential to translate complex concepts for non-technical audiences.

Qualifications

• 3-year degree or diploma in IT, CS, engineering or BIS.
• Strong analytical and problem-solving skills.
• Able to communicate technical concepts to non-technical audiences.
• Experience with software platforms, tools or systems.
• Strong collaboration and stakeholder management skills.
• Comfortable in ambiguous or evolving environments.
• South African citizen.

Responsibilities

• Report to the Portal UX Leader and act as a trusted technical partner.
• Understand business and technical requirements; propose suitable solutions.
• Support configuration, implementation and optimisation of internal tools.
• Troubleshoot issues and provide clear guidance and solutions.
• Create and maintain internal documentation, guides and best practices.
• Collaborate cross-functionally with Product, Engineering, Professional Services, Enablement and Operations.
• Identify gaps or recurring issues and suggest improvements.
• Stay up to date with training on new products, software, hardware and processes.
• Proactively help across teams to deliver value.

Skills

Analytical skills

Communication skills

Collaboration & stakeholder management

Adaptability & ambiguity handling

Software platforms/tools experience

Education

3-year IT/CS/Engineering degree or diploma

Tools

Software platforms/tools

Job description

Responsibilities

• You will report to the Portal UX Leader
• You will act as a trusted technical partner to internal teams across the organisation
• You will understand business and technical requirements and recommend suitable solutions
• You will support the configuration, implementation and optimisation of internal tools and platforms
• You will troubleshoot technical issues and provide clear guidance and solutions
• You will create and maintain internal documentation, guides and best practices
• You will collaborate cross-functionally with Product, Engineering, Professional Services, Enablement and Operations
• You will identify gaps, inefficiencies or recurring issues and suggest improvements
• You will stay up to date with training on new products, software, hardware and processes

Qualifications

• Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria
• Remember, you are not solely your CV
• Give your transferable skills the chance to tell the full story
• Channel the power of YOU and apply to explore the possibility we're the perfect fit
• South African Citizen
• A COMPLETED 3-year Degree/Diploma in Information Technology, Computer Science, Engineering, Business Information Systems or a related field
• Strong analytical and problem-solving skills
• Ability to clearly communicate technical concepts to non-technical audiences
• Experience with software platforms, tools or systems
• Strong collaboration and stakeholder management skills
• Comfortable working in ambiguous or evolving environments