Job: Graduate Implementation Specialist

Company : Iress; Johannesburg; On-site; ZAR 89,000 - 156,000; Part time

Job summary

Iress in Johannesburg, South Africa, offers a 12-month Graduate Implementation Specialist internship focused on configuring wealth management software, onboarding clients, and delivering excellent service. You will work closely with Product, Support and Sales teams to ensure smooth deployments and ongoing client satisfaction.

The program provides hands-on training, exposure to post-implementation activities, and potential for permanent employment within the Wealth Management team.

Qualifications

• Bachelor’s degree required in CS/IT/Finance or related field.
• Interest and understanding of financial advisory and investment management.
• Basic exposure to project management is a plus.

Responsibilities

• Assist in configuring and implementing wealth management software for clients.
• Document processes and best practices for smooth deployments.
• Build and maintain strong client relationships with clear, proactive communication.
• Support change management initiatives for software adoption and provide user training.
• Participate in post-implementation activities, resolving issues and ensuring client satisfaction.
• Collaborate with internal teams (Product, Support, Sales) to meet client needs.
• Stay updated with product developments and contribute to internal training and process improvements.

Skills

Client relationship management

Software configuration

Documentation

Education

Bachelor’s degree in Computer Science, IT, Finance, or related field

Job description

The Graduate Implementation Specialist role is part of the Wealth Management team at Iress. You will support clients in onboarding financial advisory technology, focusing on software implementation and delivering an excellent client experience. The 12-month program offers hands-on training and the potential for permanent employment.

Responsibilities

• Assist in configuring and implementing wealth management software for clients
• Document processes and best practices for smooth deployments
• Build and maintain strong client relationships, providing consistent communication
• Support change management initiatives for software adoption and provide user training
• Participate in post-implementation activities, resolving issues and ensuring client satisfaction
• Collaborate with internal teams (Product, Support, Sales) to meet client needs
• Stay updated with product developments and contribute to internal training and process improvements

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Finance, or a related field (required)
• Interest and understanding of financial advisory, investment management, and project management (preferred)

Hiring organization

Iress

Employment Type: internship

Job Location: Johannesburg, South Africa