Jnr Service Advisor

Sydsen Group (Pty) Ltd; Krugersdorp; On-site; ZAR 150,000 - 240,000; Full time

Job summary

A dynamic dealership in Krugersdorp is seeking a passionate Junior Service Advisor. If you have an interest in the automotive industry and some experience, this is a great opportunity to join a supportive team. Responsibilities include assisting customers, maintaining job cards, and ensuring clear communication between customers and technicians. The role offers training, career development, and a competitive salary with potential growth.

Benefits

Training and career development opportunities

Supportive and team-oriented work environment

Competitive salary with potential growth

Qualifications

• 3 to 12 months’ experience in an automotive or dealership environment.

Responsibilities

• Greet and assist customers in a professional manner.
• Liaise between customers and workshop technicians.
• Provide updates to customers on service progress.

Skills

Communication

Interpersonal Skills

Organizational Ability

Customer-focused

Education

Matric / Grade 12

Tools

MS Office

Job description

Are you passionate about the automotive industry and enjoy working with people?

An exciting opportunity exists for a Junior Service Advisor to join a dynamic dealership / service centre team. If you have a keen interest in automotive service and some experience in a motor industry environment, we want to hear from you!

Responsibilities :

• Greet and assist customers in a professional and friendly manner.
• Accurately open and maintain job cards for vehicle service and repairs.
• Liaise between customers and workshop technicians to ensure clear communication of customer requirements.
• Provide regular updates to customers on the progress of their vehicle service or repair.
• Conduct follow-ups with customers after service to ensure satisfaction and build long-term relationships.
• Maintain up-to-date knowledge of dealership / service centre offerings and promotions.
• Assist with service bookings and scheduling.
• Handle customer complaints or concerns with professionalism and escalate where necessary.
• Ensure proper documentation and administrative procedures are followed.
• Maintain a clean, welcoming, and organized service reception area.

Minimum Requirements :

• Matric / Grade 12.
• At least 3 to 12months’ experience in an automotive or dealership environment .
• Excellent communication and interpersonal skills.
• Strong administrative and organizational ability.
• Customer-focused with a positive and energetic attitude.
• Computer literacy (MS Office & dealership management systems an advantage).
• Valid driver’s license (Code 08) preferred.

What is offered :

• Training and career development opportunities.
• Supportive and team-oriented work environment.
• Competitive salary with potential growth.

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