JNR Air Freight Controller- Logistics

African Recruitment and Training; Durban; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A logistics company in Durban seeks an experienced professional to manage Air Import and Export processes. You will track shipments, handle invoicing, and ensure excellent customer communication. A Matric certificate and at least 2 years in Clearing and Forwarding are required. Proficiency in CargoWise and Microsoft Office is essential. This role offers a dynamic work environment in logistics.

Qualifications

• Minimum 2 years Clearing and Forwarding experience.
• Knowledge of logistics processes for Air Import and Export.
• Ability to handle customer queries effectively.

Responsibilities

• Process Air Import and Export files accurately and in a timely manner.
• Track and monitor shipments until final delivery.
• Manage financial aspects including invoicing and payments.

Skills

Proficiency in Microsoft Outlook

Proficiency in Microsoft Excel

Proficiency in Microsoft Word

CargoWise experience

Customer communication

Education

Matric certificate

Job description

SUMMARY :

Ensure Air Import and Export files are processed timely and accurately. Shipments are tracked frequently for ETA. Customers are kept updated. Liaising with service providers.

POSITION INFO :

Day to day Operational

• Registering Air Import or Export Files on Cargo Wise
• Handling handover of shipments to local agents
• Tracking & Monitoring shipments from origin until final delivery to client
• Booking collections and deliveries with Transporters
• Liaising with service providers
• Updating notes on Cargo Wise
• Sending daily status reports/updates to customers
• Maintaining shipment E-docs on Cargo Wise
• Other general functions associated

Finance

• Recovery of Agent Invoices
• Arranging payments of local third-party invoices
• Daily Invoicing of files
• Resolving 3rd party invoice queries

Customer

• Direct communication with customers
• Acknowledge and assist with Customer queries

Process

• Register files on Cargo Wise and handover to Customs for entry framing
• Arrange collection/delivery with Transporter once released from customs
• Finalize billing and send documents to customer

Requirements :

Knowledge & Experience

• Matric certificate required
• Minimum 2 years Clearing and Forwarding experience
• Proficiency in Microsoft Outlook, Excel, Word
• CargoWise experience