IT Technician (Richards Bay)

Measured Ability; KwaZulu-Natal; On-site; ZAR 200,000 - 300,000; Full time

Job summary

An established industry player is seeking an IT Technician/Administrator with 2-4 years of experience. This role involves providing onsite and remote support for desktop devices, managing IT projects, and ensuring seamless communication across various platforms. The ideal candidate will have strong administrative skills and be proficient in systems like Excel and G Suite. With a focus on problem-solving and the ability to work under pressure, this position offers an exciting opportunity to contribute to a dynamic team while supporting users across multiple sites. If you are ready to take on new challenges and grow in a fast-paced environment, this role is for you.

Qualifications

• 2-4 years experience in IT technician/administrator role.
• Proficient in Excel and G Suite with strong admin background.

Responsibilities

• Provide onsite and remote support for desktop devices.
• Manage IT projects and travel to remote sites as needed.
• Serve as the primary contact for IT-related issues.

Skills

Problem-solving skills

Communication skills

Administrative skills

Ability to work under pressure

Negotiation skills

Tools

Excel

G Suite

MS Server 2016

SQL Server

Job description

• 2 - 4 years experience in an IT technician / Administrator role
• Install and Maintain Networks
• Previous experience in the retail / FMCG industries (adv)
• Strong Admin background
• Exceptional problem-solving skills
• Thorough, precise and accurate
• Must be able to work under pressure
• Proficient in systems, especially in Excel / Sheets
• Excellent communication and negotiation skills
• Must have a driver's license and own vehicle
• Willing to work after hours and weekends

Job Responsibilities:

• Onsite and remote end-user support for all desktop devices for the staff
• Ability to be a primary resource for IT projects at the site
• Be required to travel to remote sites to support users or complete projects
• First line support for telephony services and smartphones
• Preparation and installation of end-user devices such as desktops, notebooks, and headsets
• Logging of all incidents and requests on behalf of staff and management
• A single point of contact for the staff for any IT-related issues, escalations, or consulting
• Skilled in understanding applications within the environment, networking infrastructure management, server management (MS Server 2016 / SQL Server), domain management (DC and G Suite), and firewall administration