IT Technician (JHB)

IGrow Wealth Investments; Midrand; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading investment company in Midrand is seeking an IT Technician to join their team. The ideal candidate should have at least 1-2 years of relevant experience and hold certifications such as CompTIA A+ and Network+. Responsibilities include diagnosing computer issues, performing hardware repairs, and providing support to remote users. This is a fantastic opportunity for individuals eager to start their IT careers in a dynamic environment.

Qualifications

• Minimum 1-2 years relevant experience.
• Strong understanding of computer hardware, software, and operating systems.
• Basic cybersecurity knowledge.
• Exposure to server administration and cloud systems.
• Basic scripting (PowerShell or Bash - optional).

Responsibilities

• Diagnose basic computer problems.
• Monitor computer processing systems and identify unwanted software installations.
• Assist users working remotely.
• Perform minor hardware repairs and manage computer parts ordering.
• Ensure security and privacy of networks and computer systems.

Skills

Problem-solving

Communication

Organised mindset

Multitasking

Attention to detail

Eagerness to learn

Education

Matric

Tools

CompTIA A+

CompTIA Network+

Google IT Support Professional Certificate

MTCNA

3CX Basic Certification

Zoho Desk

Freshservice

Job description

IGrow Wealth Investments Group of Companies, proudly positioned as South Africa’s #1 Investment company, is seeking an IT Technician to join their team in Midrand, Gauteng.

If you're a tech-savvy problem solver with a passion for learning and growth, this is your chance to make a real impact in a dynamic, fast-paced environment. Kick-start your IT career with South Africa’s #1 investment group — apply today!

To qualify for this position, you need:

• Matric.
• Minimum 1-2 years relevant experience.
• CompTIA A+ Certification.
• CompTIA Network+.
• Google IT Support Professional Certificate.
• MTCNA (Mikrotik Certified Network Associate).
• 3CX Basic Certification.
• Strong understanding of computer hardware, software, and operating systems.
• Familiarity with networking basics (IP, DNS, DHCP).
• Remote user support troubleshooting.
• Basic cybersecurity knowledge.
• Strong communication and interpersonal skills.
• Organised, solution-oriented mindset.
• Ability to prioritise and multitask in a fast-paced environment.
• Eagerness to learn and upskill.
• Attention to detail.
• Exposure to server administration and cloud systems.
• Basic scripting (PowerShell or Bash - optional).
• Ticketing system or ITSM platform experience (e.g., Zoho Desk, Freshservice).

Duties and responsibilities include, but are not limited to:

• Diagnose basic computer problems.
• Monitor computer processing systems and identify unwanted software installations.
• Schedule maintenance and software updates.
• Assist users working remotely.
• Perform minor hardware repairs and manage computer parts ordering.
• Set up workstations and peripheral devices for new starters.
• Check device hardware to ensure functionality.
• Install and configure appropriate software.
• Ensure security and privacy of networks and computer systems.
• Identify computer or network equipment shortages and place orders (if applicable).
• Deal directly with company directors and resolve queries.
• Provide basic network support and cable management.
• Support PBX systems and extension management (3CX).
• Support Mikrotik devices and VPN user management.
• Manage Google Workspace users and data permissions.