IT Technician- Business IT Services

HR Corporation; Cape Town; On-site; ZAR 200,000 - 350,000; Full time

Job summary

A leading company in Cape Town is seeking an IT Technician to enhance their IT services. The candidate will be responsible for desktop support, troubleshooting, and ensuring optimal operation of IT systems. Ideal candidates will have strong problem-solving skills and relevant certifications, along with a positive attitude and a professional demeanor.

Qualifications

• 2-5 years of experience as a Field Technician with helpdesk knowledge.
• Bilingual in English and Afrikaans is advantageous.
• Driver’s License with own transport is essential.

Responsibilities

• Provide seamless and efficient IT services in a dynamic team environment.
• Support desktop applications and email systems.
• Setup and manage wireless access points and cloud solutions.

Skills

Attention to detail

Problem-solving

Professional communication

Team player

Education

Grade 12

IT certifications: A+ and N+

MCSE / MCITP

Tools

Microsoft Windows 7-11

Office 365

Mikrotik / Ubiquiti router

Cloud Backup solutions

VOIP systems

Job description

JOB DESCRIPTION OVERVIEW:

Currently seeking an IT Technician to join our dynamic team. In this role, you will play a pivotal part in our mission to provide seamless and efficient IT services. If you thrive in a fast-paced environment, excel at problem-solving, and are a team player, we encourage you to apply.

REQUIREMENTS:

• Grade 12
• IT certifications in: A+ and N+. MCSE / MCITP (would be advantageous)
• 2-5 Years’ Experience
• Professional communication and email etiquette
• Attention to detail
• Always maintains a neat and presentable appearance
• Young, vibrant, and enthusiastic
• Demonstrates a strong work ethic
• Positive attitude and a team player
• Punctual and reliable
• Bilingual in English and Afrikaans (Advantageous)
• Field Technician with helpdesk knowledge and experience
• Driver’s License with own transport (Essential)

SKILL SET:

• Microsoft Windows 7-11 desktop support
• Office 365 Application Suite
• SharePoint/One Drive setup and support
• Exchange and POP/IMAP email support
• RMM software knowledge
• Printer knowledge
• Laptop Upgrades
• Mikrotik / Ubiquiti router knowledge
• Setup and manage Wireless Access points
• Cloud Back-up solutions
• Drop box/One Drive/Google Drive knowledge
• Basic Android and iOS Support
• Basic MAC Support
• Fibre Set-up knowledge
• VOIP experience (Advantageous)