IT Technician

West Coast Personnel; Randburg; On-site; ZAR 20,000 - 40,000; Full time

Job summary

An established industry player is looking for a dedicated IT Technician to join their team in Randburg. This exciting role involves delivering first-line support for networked computers, managing hardware, and providing software support. The ideal candidate will have a solid foundation in network troubleshooting, excellent communication skills, and a passion for problem-solving. With opportunities to work independently and enhance technical skills, this position is perfect for someone eager to grow in the IT field. If you are ready to make a significant impact in a dynamic environment, this role is for you!

Qualifications

• Minimum of 1-2 years of experience in IT support.
• Hands-on experience with network troubleshooting and software support.

Responsibilities

• Provide first-line support for networked computers and manage hardware.
• Troubleshoot and resolve IT issues effectively.

Skills

Problem-solving

Communication skills

Interpersonal skills

Network troubleshooting

Software support

Education

Matric

A+ Certification

N+ Certification

Tools

Microsoft 365

Remote monitoring tools

Remote support tools

Job description

POSITION INFO :

We are seeking a dedicated IT Technician to join our team in Joburg. The successful candidate will be responsible for delivering first-line support for networked computers, managing hardware, LAN, low-level server support, software support, and maintaining the printer environment.

Key Responsibilities :

Provide first-line support for networked computers and manage related hardware.

Handle LAN and low-level server support.

Offer software support for various applications and systems.

Maintain and manage the printer environment.

Troubleshoot and resolve IT issues as they arise.

Communicate technical information effectively to non-technical users.

Educational Requirements :

Matric

A+ Certification

N+ Certification

Experience :

Minimum of 1-2 years of working experience in a similar IT environment.

Working knowledge of networks and network topologies.

Hands-on experience and a willingness to learn.

Proven ability to solve problems effectively.

Excellent communication and interpersonal skills.

Good working knowledge of Microsoft 365 packages.

Ability to work independently and follow established procedures.

Must have own transport and a valid driver’s license.

Experience with remote monitoring tools and remote support tools.

Knowledge of VOIP systems is advantageous.

Experience with hardware and software installation, configuration, and troubleshooting.

Strong problem-solving and analytical skills.

Experience with network security and firewalls is a plus.