IT Technician

Candidate Catcher; Pretoria; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A dynamic company in Pretoria is looking for a skilled IT Technician. This role involves installing and maintaining systems, diagnosing issues, and providing top-notch support. Ideal candidates will have experience in IT support and strong customer service skills, along with a problem-solving mindset.

Qualifications

• Minimum of 3 years’ experience in an IT support role.
• Fully bilingual in Afrikaans and English.
• Strong knowledge of computer systems, networks, and troubleshooting.

Responsibilities

• Install, configure, and maintain hardware and software systems.
• Diagnose and resolve technical issues efficiently.
• Deliver exceptional technical support in-person and remotely.

Skills

Problem-solving

Customer service

Technical support

Attention to detail

Education

Diploma or degree in Information Technology

Tools

Windows OS

Microsoft 365

Job description

Are you passionate about technology and ready to make an impact? Our client, a dynamic company in Pretoria, is seeking a skilled and dedicated IT Technician to join their team.

This is an excellent opportunity to work with cutting-edge technologies, tackle complex technical challenges, and provide top-notch support to customers. If you’re a proactive problem-solver with solid technical expertise and a strong customer service mindset, we’d love to hear from you!

Key Responsibilities :

Install, configure, and maintain hardware and software systems.

Diagnose and resolve technical issues efficiently.

Deliver exceptional technical support both in-person and remotely (phone and TeamViewer).

Conduct routine system and network maintenance.

Work collaboratively with the IT team on new technologies and projects.

Train end-users on IT systems and procedures.

Requirements :

• Diploma or degree in Information Technology, Computer Science, or a related field (advantageous but not essential).
• Minimum of 3 years’ experience in an IT support role.
• Strong knowledge of computer systems, networks, and troubleshooting.
• Proficiency with Windows OS and Microsoft 365.
• Excellent problem-solving skills and keen attention to detail.
• Strong communication and customer service abilities.
• Own reliable transport and a valid driver’s license.
• Fully bilingual in Afrikaans and English.