IT Technician

Pronel Personnel; Pietermaritzburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading company in Pietermaritzburg seeks a dynamic IT Technician skilled in Technical Support and Troubleshooting. The role involves maintaining and repairing IT systems, ensuring security compliance, and detailed documentation. Ideal candidates will have a National Diploma in IT and at least 3 years of relevant experience.

Qualifications

• At least 3 years of experience in a similar role.
• Excellent communication skills in English.
• Driver's License required.

Responsibilities

• Provide technical support and troubleshooting.
• Perform system maintenance, backups, and upgrades.
• Monitor and support network systems.

Skills

Technical Support

Troubleshooting

Customer Service

Communication

Collaboration

IT Knowledge

Adaptability

Education

Grade 12 with Core Maths and Science

National Diploma in Information Technology

Tools

Microsoft 365 Suite

Job description

Our client based in the Pietermaritzburg area is seeking a dynamic highly skilled IT Technician with experience in Technical Support & Troubleshooting. The main function is to provide a wide range of services to implement, support, repair, and maintain the organization’s information technology systems in line with agreed standards.

Key Functions include:

1. Technical Support & Troubleshooting.
2. System Maintenance, Backups & Upgrades.
3. Network Support & Monitoring.
4. Security & Compliance.
5. Customer Service & Communication.
6. Documentation & Reporting.
7. Training interventions.
8. Continuous learning and adaptability in Information Technology.
9. Comply with the requirements of ISO and Quality management Systems.

Minimum Requirements:

• Grade 12 with Core Maths and Science.
• A National Diploma in Information Technology.
• At least 3 years of experience in a similar role
• Excellent communication skills in English
• Good coordinating and liaison skills
• Good IT Knowledge and ability to learn on the job
• Ability to work co-operatively with a team.
• Excellent knowledge of the Microsoft 365 Suite of Applications
• Driver’s License

If you meet all of the above, please send your CV to [e-mail]. Please note due to high volume responses, only candidates that meet the advertised criteria will be contacted.