It Technician

BCG; Johannesburg; On-site; ZAR 216,000; Full time

Job summary

A leading company in Johannesburg is seeking a skilled IT Technician to provide technical support and maintain IT systems. The role involves troubleshooting hardware/software issues, ensuring network functionality, and supporting end-users to maintain operational efficiency. The successful candidate will work closely with IT teams and assist with asset management and compliance with regulations.

Benefits

Medical aid contribution

Pension / provident fund contribution

Annual performance-based bonus

Travel allowance

21 days of annual leave

Paid sick leave

Professional Development access

Qualifications

• 2 years of experience in IT support or related role.
• Proficiency in Microsoft Office and operating systems.
• Basic understanding of South African tax laws.

Responsibilities

• Install, configure, and maintain computer hardware and software.
• Troubleshoot technical issues related to desktops and networks.
• Provide first and second-line support to end-users.

Skills

IT Experience

Network Administration

Active Directory

Computer Networking

Troubleshooting

Education

National Senior Certificate (Matric / Grade 12)

National Certificate Vocational (NCV) Level 4

National Diploma in Information Technology

Diploma / Degree in Information Technology

Tools

Microsoft Office

Windows

Linux

Remote Desktop Software

Job description

Salary : R216000 per annum (marketrelated subject to experience)

Job Description

We are seeking a skilled and motivated IT Technician to provide technical support and maintain IT systems. The successful candidate will troubleshoot hardware and software issues ensure network functionality and support endusers to maintain operational efficiency. This role involves handson technical support system maintenance and collaboration with IT teams.

Key Responsibilities

Install configure and maintain computer hardware software and networks.

Troubleshoot and resolve technical issues related to desktops laptops printers and peripherals.

Provide first and secondline support to endusers logging and tracking issues via ticketing systems.

Monitor and maintain network performance including routers switches and firewalls.

Perform regular system updates backups and security checks.

Assist with IT asset management and inventory tracking.

Ensure compliance with company policies and South African IT and labor regulations.

Educational Qualifications

South African High School Qualification : National Senior Certificate (Matric / Grade 12 with passes in Mathematics and English.

Tertiary Qualification (Advantageous) :

National Certificate Vocational (NCV) Level 4 in Information Technology and Computer Science from an accredited TVET College.

OR National Diploma (N4N6 in Information Technology or Technical Support from a TVET College.

OR Diploma / Degree in Information Technology Computer Science or a related field from a recognized university.

Experience and Skills

02 years of experience in IT support technical support or a related role (experience in a TVET or IT environment is an advantage).

Proficiency in Microsoft Office (Excel Word Outlook) and operating systems (Windows Linux is advantageous).

Knowledge of networking principles and hardware (e.g. routers switches wireless systems).

Familiarity with IT support tools (e.g. ticketing systems remote desktop software).

Strong problemsolving communication and timemanagement skills.

Basic understanding of South African tax laws and compliance (e.g. PAYE UIF SDL) is a plus.

Additional Requirements

Valid South African drivers license (Code 8 is an advantage.

Ability to undergo vetting processes (citizenship criminal checks qualification verification).

Certifications such as CompTIA A Network or Microsoft Certified : IT Support are advantageous.

Package and Benefits

In compliance with South African labor laws the remuneration package includes :

Basic Salary : R216000 per annum subject to annual review based on performance.

Statutory Benefits :

Contribution to Unemployment Insurance Fund (UIF) as per the Unemployment Insurance Act.

Skills Development Levy (SDL) contributions for ongoing training and development.

PayAsYouEarn (PAYE) tax deductions as per South African Revenue Service (SARS) regulations.

Additional Benefits :

Medical aid contribution 50 employer contribution to a registered medical scheme).

Pension / provident fund contribution 7.5 employer contribution matched by employee).

Annual performancebased bonus (discretionary typically 12 months salary).

Travel allowance for workrelated travel (negotiable approximately R2500 / month).

21 days of annual leave plus public holidays as per the Basic Conditions of Employment Act.

Paid sick leave 30 days over a 3year cycle) and family responsibility leave 5 days per annum).

Professional Development : Access to training programs and learnerships to enhance skills in IT support and technical systems.

Application Process

Submit a comprehensive CV with three contactable references.

Include certified copies of qualifications (not older than three months).

Shortlisted candidates will undergo a vetting process including citizenship criminal and qualification checks.

Correspondence will be limited to shortlisted candidates.

Notes

Late applications will not be accepted.

The employer is committed to diversity and equity in employment in line with South African labor laws.

We are an equal opportunity employer and encourage applications from all qualified candidates.

Key Skills

IT Experience,Network Administration,Active Directory,LAN,Computer Networking,Computer Skills,Windows,Remote Access Software,Help Desk,IT Support,Operating Systems,Troubleshooting

Experience : years

Vacancy : 1

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It Technician • Johannesburg, Gauteng, South Africa