It Technician

Sa Metal Group (Pty) Ltd; Johannesburg; On-site; ZAR 300 000 - 600 000; Full time

Job summary

An established industry player is seeking an IT Technician to provide comprehensive IT support and training. This role involves maintaining corporate network environments, configuring servers, and troubleshooting issues effectively. The ideal candidate will have extensive experience in IT support, strong problem-solving skills, and the ability to work both independently and collaboratively. Join a dynamic team that values hard work and innovation, where you can make a significant impact on IT operations and contribute to the success of the organization. If you're looking for a challenging and rewarding opportunity, this position is perfect for you.

Qualifications

• 8+ years of experience in IT support, both face-to-face and remotely.
• Proficient in Hyper-V and networking technologies.

Responsibilities

• Provide IT support and training to staff on systems.
• Maintain IT documentation and monitor device connectivity.

Skills

IT Support

Troubleshooting

Networking

Scripting and Automation

Cloud Automation

Interpersonal Skills

Time Management

Education

CompTIA N+

CompTIA A+

MCSE / MCITP

Tools

Postfix

Fortinet Firewall

Mikrotik

Kaseya

Hyper-V

Acronis

VMware

SQL Database

Job description

Only applications through Dittohire will be considered.

Job description:

The IT Technician performs all aspects of IT Support, including:

1. Training and support of staff on IT Systems
2. Mail server experience (Postfix, Sendmail, Exim, Antispam / Antivirus, DNSBL, SMTP protocol & general mail routing)
3. Fortinet Firewall
4. Mikrotik Wireless networking
5. Experience with Kaseya helpdesk
6. Configuring of IP cameras
7. Ensure that the daily check/task list is completed and submitted to IT team leader
8. Monitoring of connected devices and the connectivity between Branches
9. Maintaining IT Documentation – Procedures
10. Reporting faults to 3rd party suppliers and follow-up
11. Undertake travel to sites to perform installations and maintenance as required
12. Windows Server installations and configurations, including DHCP, DNS, and Active Directory
13. Hyper-V Host and Guest installation, configuration, maintenance, and migrations
14. Biometric Access Control

Qualifying experience:

1. A minimum of 8 years of working experience as an IT support technician and directly supporting end-users, both face-to-face and remotely
2. A minimum of 8 years of experience installing, maintaining, and supporting corporate network environments (LAN & WAN)
3. Proficient in Hyper-V Virtualization Technology
4. Scripting and Automation Skills
5. Knowledge of Acronis Data Backup and Recovery
6. N+ (CompTIA), A+ (CompTIA), MCSE / MCITP would be highly advantageous
7. Microsoft Windows (10, 11)
8. Microsoft Office
9. Mikrotik knowledge
10. Knowledge of hardware-software configuration and installation
11. Strong troubleshooting and problem-solving skills
12. Own reliable transport
13. Networking, Switches, and Router configuration

Advantageous experience:

1. PLC machinery
2. VMWare Host and Guest installation, configuration & maintenance
3. Factory Talk
4. Auto Cad

Highly Advantageous experience:

1. Experience in Cloud Automation (PowerAutomate, IFTTT, MAKE, Zapier)
2. Experience as a Cloud Architect
3. Experience with Azure Cloud Platform
4. Experience in Cloud Storage Solutions
5. Proven Track Record with SQL Database Administration & Performance Tuning

Qualifying attributes:

1. Able to liaise professionally with customers, suppliers, and colleagues
2. Strong interpersonal skills
3. Hard working and self-motivated
4. Ability to work independently as well as in a team
5. Willing to work over-time when required
6. Good communication skills
7. Excellent organizing skills with attention to detail
8. Must be able to work quickly and well under pressure
9. Willing to take on extra responsibilities
10. Strong Time Management skills to maximize productivity

We regret that it is not possible to contact all unsuccessful applicants. Applicants who have not been contacted within fourteen days from the date of their submission should consider their application unsuccessful.