Job Summary : We're looking for a talented IT Systems Engineer to join our dynamic team.
In this role, you'll play a critical part in ensuring the reliability, security, and efficiency of our IT infrastructure while collaborating with a team of innovative professionals.
If you're ready to take on exciting challenges and make a meaningful impact, we want to hear from you!
Responsibilities
- Management and administration of all IT infrastructure and systems.
- Ensure all operations and new initiatives operate in accordance with prescribed service and quality "best-practice" standards related to installing, testing, optimizing, diagnosing, repairing, upgrading, and maintaining systems.
- Management of servers and applications including Microsoft and Linux based systems.
- Management of LAN devices including switches and firewalls.
- Management of WAN links and WAN partners, including monitoring link usage and WAN optimization.
- Management of Information Security systems and processes, e.g., anti-virus and other endpoint protections and policies.
- Management of VoIP telephone devices and PABX systems.
- Frequent updates and ongoing management of IT governance and compliance, including operations processes and procedures (ITIL) along with documentation such as process flows and network diagrams.
- Provide guidance and input into the design and transition of IT systems and software during the project lifecycle.
- Full ownership of the IT Incident management process.
Qualifications
- MCP, MCSE, or MCITP certifications.
- A+ and N+ certifications.
- CCNA certification.
- ITIL certification.
- Matric Certificate.
- Experience of 3-5 years in IT administration.
- Experience with Microsoft Azure and Office 365.
- Networking knowledge, including routing, QoS, VLANs, and firewalls.
- Strong information security knowledge, e.g., endpoint protection, IPS.
- Understanding of IT operations and processes.