It Systems Analyst

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Description

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment, and check cashing services, offering a reliable omnichannel experience.

With over [number], locations in nearly [number] countries and territories, our purpose remains to open ways for a better everyday life. We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are.

One customer, one family, one community at a time.

About This Role

The IT Department is seeking a Systems Analyst / Requirements Engineer. The position is located in the IT and Operations office, in Sandton (Johannesburg).

The Systems Analyst's main responsibility will be analyzing the requirements of the new projects and should wear two hats, as they would need to play a QA role within the team.

He / she should have excellent people management skills and strong knowledge of requirements management.

Roles & Responsibilities

1. Analyze stakeholder and users' requests and identify the underlying goals.
2. Collaborate with product owners for creating and maintaining product backlogs.
3. Clarify business needs and translate them into concise and effective user stories.
4. Define effective acceptance criteria to support development, manual and automated testing, and validation by the product owner and stakeholders.
5. Conduct interviews, workflow analysis, process analysis, and observation sessions.
6. Define and execute test plans with the development team.
7. Coordinate and gather feedback from UAT and product review sessions.
8. Work with key stakeholders across the company to ensure successful product delivery.
9. Foster Agile principles and methods for business analysis and requirements management.
10. Help to coordinate cross-product initiatives.
11. Help to maintain product documentation.
12. Identify areas for improvement.

Position Requirements

1. 3+ years of systems/business analysis, requirements engineering, or requirements management.
2. Experience in Agile/Lean Development environments (Scrum, Kanban, XP).
3. Experience in Agile business analysis, product backlog management, and writing user stories and acceptance criteria.
4. Knowledge/experience about agile requirement techniques and tools (specification by example, user story mapping, etc.).
5. Experience in backlog management/software lifecycle tools (Jira, Targetprocess, Azure DevOps, Redmine, etc.).
6. Experience with QA testing tools.
7. Strong interpersonal, written, and oral communication skills.
8. Ability to work as part of a team as well as independently.

Ria Money Transfer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Check out our website to learn more about the company.

The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company's right to assign or reassign duties and responsibilities to this job as needed.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Information Technology